Digital Project & Systems Adviser

THE ROLEThe Digital Projects and Systems Advisor supports the day-to-day operation of the digital platforms that underpin communications and engagement at Homes Victoria. The role assists with system administration, data management and troubleshooting across tools such as CRM, email marketing, analytics and engagement platforms, helping ensure information is accurate, accessible and well maintained.

The position contributes to reporting and data hygiene activities, supports website updates and content uploads, and provides coordination and administrative support for digital projects, including agency liaison, procurement and governance tasks. From time to time, the role also assists with triaging enquiries as part of Homes Victoria's single front door. The Digital Projects and Systems Advisor helps ensure digital systems and projects operate smoothly to support effective communication and engagement outcomes.

ACCOUNTABILITIES INCLUDEDigital systems administration: Support the maintenance and day-to-day operation of digital platforms, including assisting users, troubleshooting issues and escalating technical matters where required. Data management and reporting: Maintain data integrity across systems, including subscriber lists and records, and assist with analytics and reporting to support insights and continuous improvement. Website and platform support: Assist with website updates, content uploads and maintenance, as well as uploading materials to engagement platforms.

Please open the position description to read more. Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats. Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria. Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening. For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria Jobs ()Please apply to submit your interest in this position.