HUMAN RESOURCES AND TALENT OPERATIONS MANAGER

Position Summary

The HR & Talent Operations Manager is responsible for the full execution of Human Resources across all three properties.
This is a hands-on, operational leadership role. The primary responsibility is to protect the company through proactive compliance, disciplined recruiting, consistent documentation, and structured employee relations.
This role requires a seasoned HR professional who has operated in fast-paced hospitality environments and understands both legal exposure and operational realities.
This is not a corporate desk-based policy position.

Compensation

: $90,000.00 - $96,000.00 depending on experience
Schedule:
Monday – Friday
9:00am-5:30pm
Benefits Per Company Plan Details:
Health, Dental & Vision
401K Matching Plan
Life Insurance
Hospital Confinement Plan
Pet Insurance
3 weeks of PTO
2 Paid Holidays (Thanksgiving + Christmas) + 6 Floating Holidays

• The terms and conditions associated with each Benefit are outlined in the Associate Handbook, additional documentation provided by Human Resources, or within the policies of the carriers providing the benefits*

Recruiting & Talent Management

Own recruiting for all non-executive roles across three properties

Build structured hiring systems and reduce time-to-fill

Recruit and vet management-level candidates

Develop succession bench for key operational roles

Employee Relations & Risk Management

Lead investigations and corrective action processes

Distinguish between performance issues, policy violations, and interpersonal friction

Coach managers to address issues directly and appropriately

Prevent unnecessary escalation of minor disputes

Ensure consistent application of policies

Compliance & Documentation

Maintain compliant personnel files

Oversee wage-hour compliance in California

Manage workers’ compensation administration

Oversee leave administration (FMLA, CFRA, etc.)

Ensure termination documentation is defensible

Update handbook and HR policies as required

Systems & Structure

Install standardized onboarding procedures

Implement performance documentation systems

Establish clear escalation thresholds

Deliver manager training on HR best practices

Scope Clarification

Reports directly to the COO

Owns day-to-day HR across three properties

Does not require owner involvement in routine HR matters

Works in coordination with the Controller regarding payroll data accuracy

Payroll processing and financial oversight remain under the Controller.
Required Experience

7–10+ years progressive HR leadership experience

Multi-location hospitality, hotel, or restaurant group experience strongly preferred

Demonstrated experience handling employee relations matters independently

Strong working knowledge of California labor law

Experience managing workers comp and leave administration

Proven recruiting success at both hourly and management levels

Experience operating in founder-led or entrepreneurial environments

What We Are Not Looking For

Corporate HR desk-based administrators

Policy writers without operational experience

Culture-program designers without recruiting and compliance depth

Individuals uncomfortable making firm, fact-based decisions

Core Traits

Operationally grounded

Calm under pressure

Structured thinker

Direct communicator

High documentation discipline

Understands that HR’s role is to protect the company through lawful, fair, and consistent practices