Quick overview
Job description
About Perfect Score
Perfect Score is a credit repair and financial education company based in Arundel. We partner closely with a major national finance brokerage, Ausloans to support clients who have been declined for finance. Our work focuses on repairing credit files, removing defaults and coaching clients to rebuild long term financial stability.
About the Role
As a Sales Consultant, you’ll manage the full lead cycle — from first contact through to client enrolment.
Every lead is warm and inbound, coming through three primary channels:
Direct broker referrals
Website enquiries
Clients placed in “lost” or “withdrawn” status by brokers and redirected to us for a second chance
Your role is to understand why the client was declined, identify the root causes of their credit issues, and clearly explain how our program can help improve their financial position.
You will guide clients through a structured process including fact-finding, presenting solutions, handling objections, and enrolling them into the program.
Once the client has paid in full, the file is handed over to a Case Manager, who completes the credit repair work.
This role requires resilience and confidence on the phone. Many clients are dealing with financial stress or past payment issues, so your ability to guide them from short-term frustration toward long-term financial improvement is key to success.
Key Responsibilities
Manage leads from initial contact through to conversion
Explain finance decline reasons and identify underlying credit issues
Conduct fact-finds and collect relevant client information
Present program structure, fees, timelines, and expectations
Handle objections and guide clients toward long-term financial outcomes
Take payments and manage payment arrangements where required
Maintain accurate and detailed CRM records
Work closely with brokers and internal teams to support client outcomes
What We’re Looking For
Strong communicator who can simplify complex financial information
Confident and resilient when handling challenging conversations
Comfortable managing high call volumes and a structured sales pipeline
Organised, proactive, and motivated by performance targets
Able to build rapport and trust with clients quickly
Experience using a CRM system or structured sales process is preferred
Sales experience is beneficial but not essential — full training will be provided.
Why Join Perfect Score
Warm leads only — no cold calling
Base salary plus uncapped commissions
Full training provided on credit reporting, legislation, and dispute strategy
Supportive, ethical and education-focused environment
Early finish every Friday
No weekend work
Stable on-site role with consistent hours
Be part of a growing business making real, measurable change in people’s lives
Apply Now
If you're looking for a rewarding sales role where you can help people rebuild their financial future while developing your own career, we’d love to hear from you.
Click Apply Now to submit your CV.