Head of Human Resources and Office Management

As an HR Manager, you will be a trusted partner to leaders and employees across assigned business areas, helping create a consistent, responsive, and engaging employee experience. This role combines hands-on HR partnership with team leadership, supporting day-to-day operations, employee relations, leave management, workforce planning, talent processes, and continuous improvement.

You will help leaders solve people-related challenges, develop HR team members, use data to improve service delivery, and support both multi-shift manufacturing operations and corporate business teams in a dynamic, fast-paced environment. In this role, you will lead assigned HR team members, provide guidance on priorities and coverage, and serve as an escalation point for HR support across shifts and functions. Provide timely, constructive feedback and performance evaluations. Coach, develop, and support direct reports while helping them prioritize work and coordinate coverage.

Build an approachable, business-minded HR team known for consistent service, sound judgment, and strong partnership. Lead consistent execution of key people processes, including talent planning, performance, compensation, engagement, staffing, onboarding, and employee experience. Coach and develop HR team members; set priorities, align resources, and ensure effective HR coverage across shifts and functions. Guide complex employee-relations matters, leave-management cases, documentation, and risk recommendations with consistency, care, and compliance.

Make day-to-day HR service delivery and team decisions within established policies, budgets, and delegated authority. Escalate enterprise, executive, precedent-setting, or high-risk matters to the appropriate HR, Legal, or business leaders. Coordinate with HR partners, vendors, and cross-functional teams to support people processes, change initiatives, and business priorities. Promote consistent application of policies, controls, and employment practices while balancing employee needs and business outcomes.

Provide hands-on HR partnership and escalation support in a multi-shift manufacturing environment, while also supporting corporate business teams. Comfortable using Microsoft Office tools and open to leveraging Microsoft Copilot capabilities to improve productivity and insights. Strong problem-solving skills and the ability to use data, judgment, and business context to recommend practical solutions. Flexible, accountable, and able to adapt as business priorities shift. Highly organized, detail-oriented, and able to manage multiple priorities independently.

Strong leadership skills with experience motivating, coaching, and developing others. Bachelor’s degree required. Typically 8+ years of progressive HR experience, including broad HR business partner capability. Experience leading HR programs, processes, projects, service delivery, or people teams. Manufacturing or other 24/7 operations experience preferred. This role is ideal for an HR leader who enjoys supporting multi-shift operational teams while also partnering with corporate business functions. Ability to flex schedule as needed to support a 24/7 operation. Ability to travel up to 10%.

Ability to work 8 consecutive hours, including prolonged desk and computer work. Pay is influenced by a variety of factors specific to the position, including market conditions and, in some cases, education, work experience, and certifications. These may include health, dental, and vision insurance, life insurance, and other wellness programs. Eligible employees also enjoy 401(k) plans, paid holidays, vacation time, sick leave, and more.

We welcome diversity and provide equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any protected status as defined by law.

Accommodations are available for individuals with disabilities upon request. Contact our HR Department for more information.
IWCO will not sponsor a work visa for this role.