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[31010] - Senior Client Director, EMEA

CiandtLondon🇬🇧United Kingdom

Quick overview

SeniorityLeader
Employment typeFull Time
Work modeHybrid
LocationLondon, United Kingdom
Stakeholder ManagementForecasting

Job description

At CI&T, we help large enterprises transform the potential of AI into real business impact with AI Deployment, AI-native execution, and tech-integrated business solutions.

With 30 years of experience in technological transformation, we accelerate innovation with expertise in Agentic SDLC, Application modernization, Data & AI, Martech and Business strategy.

We are 8,000 CI&Ters across more than 25 countries, collaborating to build solutions with real impact. AI is already part of how we work, evolve, and innovate every day.

We're looking for a Senior Client Director to join our expanding EMEA region to act as the commercial leader of a portfolio of strategic client accounts that is responsible for accelerating the profitable growth by expanding engagements, relationships & measurable business value.
This role will act as the CEO of the accounts, giving autonomy to grow & run the accounts by planning & executing the strategy to embed themselves by bringing together the technology strategy, delivery, data, AI, marketing, partnerships & new business.
This position will require you to be onsite in CI&T's London office/client's offices a minimum of 3 days a week, depending on client need.
The Key Responsibilities of this role are:
Own the Account Strategy
  • Develop & execute strategic account growth plans aligned the the clients and CI&T's objectives
  • Lead the client Strategy Group
  • Act as commercial owner across a portfolio of strategic accounts
Drive the Commercial Growth
  • Deliver 20%+ year on year growth across your accounts
  • Lead commercial strategy & solutions
  • Partner with the new business director around a shared growth plan
Build Executive Relationships
  • Establish trusted relationships across C-Suite & senior stakeholders
  • Lead business reviews, strategic governance & transformation discussions
  • Develop deep client intelligence to shape long term engagements
Champion Delivery Excellence
  • Own the overall commercial performance, forecasting and profitability on your portfolio
  • Build efficient partnerships with the delivery leaders to ensure the programmes deliver measurable business outcomes
  • Act as the escalation point for client engagements
Lead Collaboration
  • Bring together CI&T's teams to build solutions to complex issues within the client
  • Coordinate executive engagements and thought leadership
  • Share market insights with the wider team
What we're looking for:
  • Strong commercial experience within a technology consultancy or similar with a proven track record of growing accounts and delivering measurable year on year growth
  • Confident in stakeholder management to C-level
  • Expert in recognising opportunities, qualifying them and strategically planning accounts
  • Ability to connect business insights to strategic growth
  • Excellent presentation skills and object handling
  • Experienced in working with nearshore and offshore delivery teams
  • Can lead complex, global technology and business change for critical enterprise platforms

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