Strategic ServiceNow Platform Leader

Digital Canberra is seeking a Senior Director, ServiceNow Platform Lead to drive the strategic direction, governance and delivery of the ACT Government's Enterprise Service Management capability. You will guide platform maturity, vendor engagement and cost modelling while shaping service delivery across digital government.

You will lead a multidisciplinary team, work with executives and stakeholders, and ensure contemporary, customer-centric service management aligned with whole-of-government