Senior Claims Specialist

We are looking for a Senior Claims specialist to strengthen oversight for our complex commercial liability claims. This is a new role reporting directly to our Head of Claims.

What you'll do

• Review complex and litigated commercial claims handled by our TPA partner, assessing liability, coverage, reserves, and settlement exposure.
• Monitor litigation developments and explain where each claim is heading, from early defense strategy through mediation and trial.
• Evaluate claim handling and defense strategy, and flag files that aren't progressing appropriately.
• Identify emerging exposures early and escalate them with clear, well-supported recommendations.
• Present findings and recommendations to the Head of Claims, who makes final reserve and settlement decisions.
• Work with TPA adjusters, defense counsel, brokers, and carrier partners to keep claims on track.
• Help strengthen how we oversee claim handling across our TPA relationship.

What you'll bring

• 6+ years of commercial claims experience, with substantial hands-on work on complex or litigated claims. We're flexible on years for candidates who can clearly demonstrate strong litigation experience.
• Strong experience in commercial GL, bodily injury, construction defect, or other high-exposure liability claims.
• The ability to evaluate liability, coverage, reserves, litigation strategy, and settlement exposure, and to explain where a claim is heading.
• Experience working with defense counsel, adjusters, brokers, or carrier partners.
• Strong communication and analytical skills, with the confidence to review claims independently and present recommendations.
• An active adjuster license where required.

Nice to have

• AIC, CPCU, or an equivalent designation.
• Legal education (a plus, not required).