Retail Service Specialist

Retail Service Specialist | Del Mar, CA, United States | Hybrid | $22.00-$23.00 per hour

This employer is a well-established organization within the national AAA federation, known for its commitment to serving millions of members across multiple states. They foster a culture that values diversity and individual strengths, aiming to provide legendary, lifetime service. This is an exciting entry-level opportunity for those passionate about teamwork and member interaction.

The Role

• Provide comprehensive DMV registration services, ensuring adherence to regulations and club policies.
• Support branch reception with member check-ins, distributing travel materials, and identifying cross-selling opportunities for various products and services.
• Process Notary Public transactions accurately and in compliance with national standards and club procedures.
• Prepare essential travel documents such as TripTiks, International Driving Permits, and passport photos.
• Assist members with booking car rentals, hotel accommodations, and domestic hotel packages, as well as selling Mexico insurance.
• Perform key administrative functions including cash drawer reconciliation, document processing, and supporting branch operations.

What You'll Need

• Proven experience in a retail sales, banking, or similar customer service/sales environment.
• Demonstrated ability to exceed assigned sales or service quality goals.
• Proficiency with Microsoft Office Suite.
• High school diploma or GED.
• Required to obtain Notary Public commission within 1 year.

What's On Offer

• Competitive hourly wage with eligibility for an incentive program.
• Comprehensive benefits package including health coverage, 401(K) with company match, and pension.
• Opportunities for professional development through tuition assistance and wellness programs.
• Generous paid time off, including floating holidays, PTO for community volunteer programs, and paid parental leave.

Apply via Haystack today!