Inside Sales Representative

Job Description
Job Description
Ryan Herco Flow Solutions, a SunSource company, is a leading distributor of fluid control systems, fluid filtration systems, fluid handling products, micro-electronics, and general industrial supply. We sell to a broad base of customers in industries such as electronic component and equipment manufacturers, chemical manufacturers, water & waste treatment, metal finishing, pollution control and life sciences companies. Ryan Herco Flow Solutions is looking for an experienced individual to fill the role of Inside Sales Representative.

In this position, you will

Provides excellent customer service by answering incoming customer calls, solving problems, entering orders and completing follow-up procedures
Maximizes customer contact on the phone by turning product inquiries into orders; suggests accessories or replacement items to customers.

Writes bids and quotations when appropriate and performs follow-up procedures
Documents all customer contact and sales activities in the ACS system
Communicates with Outside Sales to ensure excellent account management and customer service for new and existing customers
Supports Outside Sales in implementing sales and marketing plan. Keeps current on Ryan Herco Flow Solutions products
Attends product and sales training meetings as required.

Updates and maintains database
Requirements:
2+ years of proven sales and/or customer service experience
Addresses customer concerns, demonstrates empathy, and consistently moves the customer towards commitment
Excellent people skills. Interacts effectively and works productively with a wide range of people
Organized and detail-oriented
Fast learner with the ability to grasp new concepts
Persuasive, amiable, self-motived, and goal oriented
Excellent written and oral communication skills
MS Office (i.e. Word, Excel) savvy
Must be able to type 40 WPM

Equal Opportunity Employer, including disability and protected veteran status. If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí).

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