Business Continuity Manager - Hays

Business Continuity ManagerPerm, full time in the office
A well-established international bank is seeking an experienced Business Continuity Manager to take ownership of its Business Continuity Management (BCM) and Operational Resilience framework. This is a high-profile role with significant visibility across senior stakeholders, offering the opportunity to shape and enhance resilience capabilities within a regulated banking environment.
The OpportunityReporting into senior leadership, you will be responsible for developing, implementing and continuously improving the bank's Business Continuity, Operational Resilience and Operations Risk frameworks. You will work closely with business units, risk management, IT, legal, HR and third-party providers to ensure the organisation remains resilient, compliant and prepared for potential disruptions.This position offers broad exposure across banking operations and support functions, with involvement in strategic resilience planning, regulatory engagement, crisis management and operational risk oversight.
Key Responsibilities

• Own and maintain the Business Continuity and Operational Resilience framework.
• Review and enhance resilience policies, procedures and governance standards.
• Lead Business Impact Assessments (BIA) across critical business functions.
• Develop and maintain business continuity and recovery plans.
• Partner with stakeholders to define recovery strategies and resilience objectives.
• Support the alignment of business continuity requirements with IT disaster recovery planning.
• Ensure compliance with applicable UK regulatory requirements relating to operational resilience and outsourcing.
• Produce resilience reporting and management information for senior leadership.
• Conduct operational risk assessments, scenario testing and control reviews.
• Act as a key member of the Crisis Management Team during incidents.
• Lead resilience testing, simulation exercises and staff training programmes.
• Support third-party and outsourcing resilience requirements, including exit planning.
• Drive a culture of continuous improvement across resilience and operational risk disciplines.

Required Experience

• Proven Business Continuity Management experience within a banking or financial services environment.
• Strong understanding of Operational Resilience and Operational Risk frameworks.
• Knowledge of UK regulatory expectations, including those relating to FCA, PRA and operational resilience requirements.
• Experience conducting Business Impact Assessments, resilience testing and crisis management exercises.
• Excellent stakeholder management and communication skills.
• Ability to influence and engage colleagues at all levels of an organisation.

Desirable Experience

• Professional BCM qualifications or membership of recognised industry bodies.
• Experience within corporate banking, wholesale banking, capital markets, settlements or financial markets operations.
• Exposure to cross-border resilience and outsourcing regulations.
• Understanding of third-party risk management and operational risk controls.
• Project management experience and the ability to lead cross-functional initiatives.
• Experience working within an international banking environment.

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