Inside Sales/Phone Sales Associate

Teleflora provides innovative marketing, education, and technology to make sure our member florists get the resources they need to thrive, creating beautiful bouquets with keepsake vases delivered to customers’ doorsteps daily. We’ve been a part of The Wonderful Company family since 1979 and have become the world’s largest flower delivery service. The Inside Sales Representative works on a team of dedicated professionals primarily focused on selling Teleflora products and services to the largest network of retail flower shops in the world.

This B2B telephone selling role offers the right candidate a fantastic opportunity for personal growth and to make significant contributions to the company. Advertising sales experience a plus for this position! The Inside Sales team, based in Oklahoma City, OK, has the option of working a hybrid work schedule of Monday to Wednesday in the Oklahoma City office with the option of working from home on Thursdays and Fridays. Working from home is voluntary and the option to work in the office is available..

The role is an hourly + commission position with the opportunity to earn additional income through sale contests and performance-based added commission.

Understand and utilize internal sales tools, systems, data and reports to maximize sales to both active and new floral customers
Work with the Inside Sales Supervisor & Inside Sales Coordinator to develop and execute effective selling skills and strategies including closing sales, addressing objections, understanding buying signals, upselling and consultative selling
Exceed personal and team sales targets by effectively managing calls, call time, talk time, close rates and units per sale
Establish a high level of rapport and trust with Teleflora florists and use every customer contact to reinforce Teleflora’s commitment to our florist partners and the products and services we offer
Provide regular feedback, recommendations, guidance and sales & operations perspective to the IS Supervisor.

Participate in daily, weekly and annual meetings and training programs as needed
Be willing to work overtime during floral holiday peak times, including nights and weekends as needed and perform other tasks as required
Education
: High School diploma or equivalent
~3+ years of experience selling in a call center and sales environment with proven phone & sales skills
~ Excellent and proven abilities in teamwork, communication, emotional intelligence and collaboration
~ Basic computer proficiency including Excel and Word
Flexibility in shifts, requirements may change based on departmental needs and company programs
Holiday time off may be prohibited due to floral order deadlines
Work is performed in an inside office environment
Potential travel to Teleflora offices, floral industry events or Territory Sales Manager visits.

Thriving Wellness Community

Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future and including:
~24/7 online physician consultations
~ virtual mental health resources
~ life coaching
~ engaging employee community groups
~ cash rewards for healthy habits and fitness reimbursements
~ library of on-demand fitness videos
Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units.

Focused Learning and Development

Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses.

Continuous Improvement Training

Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace. Building a Healthy Society:
We focus on improving the social determinants of a healthy society-quality education and medical care, economic mobility, and a healthy environment-to help build thriving communities.

Giving Back to the Community

Make a difference with
Wonderful Giving
, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities. Say everything and share your "Love Out Loud™" with the gift of Teleflora® flowers—all made by hand and delivered by hand by your local florist.

With more than 10,000 member florists in North America alone, Teleflora offers the kind of personal touches, artistry and expertise you expect from a trusted neighborhood florist—even if that neighborhood is across the country. No prepackaged flowers in nondescript boxes dropped on your doorstep—Teleflora's network of professional florists creates artistic arrangements personally delivered in a vase, often on the same day. For more, visit: or follow us on Instagram and Facebook and tag your own #LoveOutLoud moment.

Telefora is part of The Wonderful Company, a successful, fast-growing privately held $6 billion company with 10,000 employees worldwide. The company has a long-standing commitment to corporate social responsibility, including more than $1 billion invested in environmental sustainability; $We are committed to creating a diverse workforce that embodies a deep culture of acceptance, equity, and inclusion.

All qualified applicants will receive consideration for employment without regard to race, color, region, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories. EEO is the law - click here for more information