Why this role stands out
As the General Manager for Pullman London St Pancras, you will lead a flagship premium hotel in a prime London location, driving commercial success and fostering a high-performing team culture. This role offers significant growth potential within the renowned Accor network, perfect for a commercially astute and people-focused leader ready to make a substantial impact. Seize this opportunity to shape the future of a dynamic hospitality experience in one of Europe's busiest travel hubs.
Quick overview
Job description
Where Energy Collides to Create What's Next
We're searching for a commercially minded, people-focused leader who thrives in a fast-paced environment and knows how to elevate both performance and experience one of London's most internationally connected hotels and a flagship destination for today's global traveller.
Located moments from King's Cross and St Pancras International, Pullman London St Pancras is one of Accor's flagship premium hotels in the UK, offering 312 contemporary bedrooms, 17 versatile meeting and event spaces, including the renowned Shaw Theatre, and a vibrant F&B offering.
YOUR ROLE:
- You'll be leading a high-profile, commercially complex operation at the heart of one of Europe's busiest travel hubs.
- Drive commercial performance and maximise revenue opportunities across Rooms, Food & Beverage, Meetings & Events and Shaw Theatre.
- Inspire, develop and empower a high-performing team culture where people thrive.
- Build exceptional relationships with ownership, acting as a trusted partner and advisor while delivering against financial objectives, investment plans and long-term asset value.
- Represent the hotel externally, building strategic partnerships across the London market and strengthening Pullman's presence within the local business and hospitality community.
YOUR SKILLS AND EXPERIENCE INCLUDE:
- You have proven experience leading large premium or upscale hotels operating within a complex, high-volume hospitality environment.
- Excellent communication, influencing and stakeholder management skills.
- Eligibility to work in the UK is essential.
One more thing…
By working at the Pullman London St Pancras you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.
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