Deployment Manager

Technical Skills:
Soft Skills: Project Management, Requirements Gathering, Stakeholder Management

Programming Languages: Java, JavaScript, SQL

Web Technologies: HTML, CSS, JSON, REST APIs

Big Data and Database: MySQL, Oracle, Hadoop, MapReduce, Hive, Pig

Enterprise Tools and AI: Claude, JIRA, MS Office, Slack, Tableau, Splunk, Appian

Professional Experience:
 Senior Implementation Manager
Led delivery of open banking integrations to set up connectivity using OAuth and REST APIs between Intuit products and financial institutions, enabling accurate accounting and personal financial management insights for 10M+ users

Managed and Mentor a team of five, driving multiple concurrent projects by creating repeatable playbooks and delivering training sessions that increased team output by 50%

Partnered with executive stakeholders from financial Institutions to finalize project scope, timelines and solution design, ensuring a seamless migration from screen scraping connectivity to open banking connectivity for 10M+ users

Drafted test scenarios, success criteria, launch schedule and order of activities across cross-organizational teams for launch of high-quality data integration projects with zero downtime and 100% data accuracy

Utilized Postman for REST API validation, authentication testing, endpoint troubleshooting, and integration verification during financial institution onboarding projects.

Coordinated cross-organizational meetings and monitored user feedback using KPIs to identify and resolve post-launch issues which resulted in performant and stable implementations

Drove initiatives with Product, Engineering and Support teams to launch new features using Claude, aimed at reducing fraud transactions and enabling auto-import of critical banking data in Intuit products