Senior Product Manager

RESPONSIBILITIES:
Kforce has a client that is seeking a Senior Product Manager in Miami, FL (Florida).

Duties:
* Own day-to-day product management and execution for assigned Ops Technology initiatives, including AI assistant platforms, digital production management systems, order accuracy camera solutions, and AI-enabled ordering technologies, ensuring delivery against defined roadmap priorities set in partnership with the Senior Product Manager
* Translate strategic direction into detailed product requirements, user stories, acceptance criteria, and implementation plans that guide engineering and vendor development
* Lead pilot planning and execution ensuring operational readiness and field alignment
* Track and analyze performance metrics including AI model accuracy, order accuracy rates, speed of service, throughput, system stability, and adoption, driving iterative product enhancements
* Coordinate cross-functional execution across Technology, Analytics, Operations, and Field teams to resolve blockers and ensure successful deployment in restaurant environments
* Develop structured test-and-learn frameworks and synthesize results into clear recommendations for scaling, optimization, or refinement
* Build financial impact analyses and rollout plans to support scaling decisions, escalating major trade-offs, investment decisions, and strategic pivots to the Senior Product Manager

REQUIREMENTS:
* Bachelor's or graduate degree in Business Administration, Engineering, Analytics, Information Systems, Operations Management, or related field
* 5+ years of experience in product management, strategy, analytics, consulting, or QSR operations
* Experience working on technology-enabled operational initiatives
* Experience supporting pilots or experimentation frameworks
* Strong analytical skills with experience working with POS, transactional, or operational datasets
* Strong stakeholder management and cross-functional collaboration skills
* Excellent written and verbal communication skills
* Ability to operate in fast-paced, ambiguous environments with a bias for action
* Willingness to engage directly with restaurant environments to diagnose operational challenges and validate data-driven solutions in real-world settings

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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