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Support Engineer L3

XPT Software Australia Pty LtdSydney, Sydney🇦🇺AustraliaPosted 11 Aug 2026

Why This Role Stands Out

This L3 Support Engineer role at XPT Software Australia offers a fantastic opportunity to deepen your expertise in DNS operations with a leading software services company that partners with top Australian clients. You'll thrive here if you possess strong BIND experience and a deep understanding of DNS query resolution, contributing to impactful projects within a reputable global organization.

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
On Site
Location
Sydney, Sydney, Australia
ShellNagiosAnsibleDNSGrafanaPrometheusPythonZabbix

Job Description

XPT Software Australia Pty Ltd Contract

Sydney, Australia Posted on 05/20/2026

  • XPT SoftwareAustralia PTY Ltd, incorporated in 2016, is a Software Services company
  • XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.
  • We have 120+technocrats in Australia working at our clientlocations.
  • XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.
  • We have served100+ clients globally, fulfilling their onsite-offshoreneeds.
Job Description

Must Have Skills: 5+ years of experience in DNSoperations/support, with at least 2-3 years at L3 level

Strong hands onexperience with BIND (open source DNS)

Deep understanding of:

TTL, caching behavior, and query resolution flow

Latency and routing behavior

Nice to Have Skills:
Experience with Anycast DNSdeployments

Exposure to other DNS software: Unbound,PowerDNS, Knot DNS

Automation and scripting (Shell, Python,Ansible)

Monitoring tools:

  • Prometheus, Grafana, Nagios,Zabbix

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