Full timeOperations & Project Management

Business Analyst - Digital

Method Recruitment BullhornMelbourne, Victoria🇦🇺Australia

Why this role stands out

This hybrid Business Analyst role offers a fantastic opportunity to drive digital transformation within a reputable financial services organization, allowing you to leverage your skills in Agile environments to shape customer-centric solutions. You'll thrive here if you excel at bridging business and technology needs, translating strategic objectives into actionable requirements, and collaborating within cross-functional teams to deliver impactful initiatives. Apply now to contribute to a large-scale program and grow your career in digital delivery.

Quick overview

SeniorityMid Senior

Employment typeFull Time

Work modeHybrid

LocationMelbourne, Victoria, Australia

Stakeholder ManagementMicrosoft OfficeConfluenceRequirements GatheringWaterfallJiraAgile

Job description

Business Analyst - Digital Delivery
We're partnering with a leading financial services organisation to source an experienced Business Analyst to join a large-scale digital transformation program focused on delivering a seamless, customer-centric experience across multiple digital channels.
This is an exciting opportunity to work within cross-functional Agile squads, helping shape and deliver solutions that enhance how customers interact with the business. You'll play a key role in bridging the gap between business and technology, translating strategic objectives into actionable requirements and supporting the successful delivery of critical initiatives.
Key Responsibilities

Translate strategic business needs into clear, actionable requirements to support solution design and delivery.
Engage with stakeholders across business and technology teams to build strong relationships and drive successful outcomes.
Document business processes, business rules, requirements, dependencies, risks and benefits.
Support end-to-end delivery while ensuring governance, risk and operational considerations are incorporated throughout the analysis process.
Work closely with Product Owners to support backlog refinement, prioritisation, options analysis and benefits realisation activities.
Produce high-quality business requirements, epics, user stories and acceptance criteria.
Collaborate with Agile Delivery Leads, technical teams and delivery squads to ensure successful implementation of solutions.
Define and document functional, non-functional, technical and integration requirements.
Facilitate workshops and requirements gathering sessions with a diverse range of stakeholders.

Skills & Experience

Proven experience as a Business Analyst delivering complex business and technology transformation initiatives.
Experience working on digital delivery programs, ideally involving customer-facing platforms, digital channels or customer experience transformation.
Strong stakeholder management and communication skills, with the ability to influence outcomes across complex environments.
Demonstrated experience working in Agile delivery environments, with exposure to Waterfall methodologies advantageous.
Strong requirements elicitation, process mapping and documentation capabilities.
Experience writing epics, user stories and detailed business requirements.
Proficiency with Jira, Confluence, Microsoft Office 365 and process modelling tools such as Visio or draw.io.
Ability to work effectively within fast-paced, cross-functional delivery teams.
Relevant tertiary qualifications in Information Systems, Computer Science or a related discipline.

What's on Offer

12-month FTC opportunity
Melbourne CBD location with flexible working arrangements
Opportunity to contribute to a high-profile digital transformation program
Collaborative and supportive Agile delivery environment
Exposure to a broad range of stakeholders across business and technology functions

If you're an experienced Business Analyst with a passion for digital transformation and customer experience, we'd love to hear from you.
For more information please email me at