Inside Sales Manager Job

Inside Sales Manager
Broadata Communications, Inc. (On-site | Full-time
Broadata Communications, Inc. (BCI is a leading and innovative company specializing in the development of market-driven products for the transmission of digital multimedia (video, audio, and data) over fiber. Our clients are world leaders in their industries, spanning entertainment, broadcast, medical, professional audio/video, house of worship, education, government, military, and transportation sectors. We are ISO 13485 and ISO 9001 certified, with a strong commitment to quality, innovation, and continuous improvement.

We are looking for a motivated and talented
Inside Sales Manager to join our growing team at a fast-paced technology company. The Inside Sales Manager is essential in enabling Broadata's sales team to drive towards exponential growth and efficiency. This role supports the VP of Sales and Director of Customer Operations, supports key accounts, and works closely with cross-functional teams to ensure customer ship dates are met, manages quoting, leads the weekly demand meeting, and oversees backorder resolution. Veterans welcome!

Supports the VP of Sales and Director of Customer Operations with reporting, planning, and execution of sales and order fulfillment priorities. Works with various inter-company departments (Production, Shipping, Engineering, etc.) to ensure customer ship dates and expectations are met. Supports key accounts and develops customer relationships that enhance growth and communication. Manages quoting, order entry and confirmation, pricing and revision verification, and delivery timelines, ensuring all details align with client requirements.

Coordinate with production, logistics, quality, and sales teams to support customer requirements and project timelines. Monitor order status and customer requests and communicate updates to appropriate stakeholders. Exercise independent judgment in prioritizing workload, coordinating customer requirements, resolving routine customer concerns, and supporting operational objectives. Provides appropriate product information to meet the needs of individual customers, support upselling, and achieve sales targets.

Assists the sales team with administrative tasks, proposal preparation, and client communications to drive business growth. Assists in organizing sales meetings, presentations, and client events. Prepares sales reports, tracking performance metrics and providing insights to support decision making. Other duties as assigned by management. Other responsibilities and duties may be assigned by your supervisor or upper management.

A bachelor’s or associate degree is highly desired but not required with sufficient prior technical sales experience.
~5 - 7 years of proven excellence in sales development, inside sales, and sales.
~ Knowledge of principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
~ CRM experience is desired
.
~ Proficient in Microsoft Excel (including VLOOKUP, PivotTables).

Self-starter, able to work alone or within a team environment; Ability to handle multiple projects and tasks simultaneously while adhering to strict deadlines. Ability to work with very little supervision, prioritize between multiple tasks, meet aggressive deadlines and work extended hours (as needed). The employee in the position will be required to occasionally move throughout the facilities, including climbing stairs, when necessary. Occasional bending and reaching in an office environment, including opening and closing file cabinets drawers with light grasping
.

Use standard computer display screens. Use standard push-button phones and must speak clearly and be understood by others. Medical, vision and dental insurance
~Flexible Spending Account
~10 company holidays
~ Group life insurance