Project manager - Remote, but occasional travel may be necessary to WA, 98104 ( Oracle CCB, CCB application, utility billing or customerinformation systems/ Azure DevOps, O365 collaboration tools, SharePoint Online)

Title: Project Manager

Location: WA 98104, This position is remote. Occasional travel may be required.

Duration: 6 months

Note- Preferred::

PMP or comparable project management certification.

Experience with Oracle CCB or similar utility billing or customerinformation systems.

Familiarity with Azure DevOps, O365 collaboration tools, SharePoint Online.

The successful candidate will guide the client through the upgrade to Oracle s latest on-prem version and deliver a post-upgrade cloud-readiness assessment to inform future modernization decisions. The PM will represent the clients interests with vendors, the chosen System Integrator, and cross-functional teams, ensuring that deliverables meet business, technical, security, and operational requirements.

Responsibilities:

Lead full lifecycle project management for the CCB Upgrade, including initiation, planning, execution, monitoring, and transition to operations.

Apply clients IT Project Delivery Processes, as well as stage gate methodologies.

Develop and maintain integrated project plans in collaboration with the System Integrator and client teams.

Coordinate and support activities across clients technical and functional teams.

Facilitate communication among project stakeholders, subject matter experts, vendors, and leadership groups.

Ensure alignment across diverse workstreams and proactively manage dependencies.

Monitor progress, identify and mitigate risks, track issues, and escalate concerns through CTOC and the client governance channels as needed.

Present regular status reports to project stakeholders, teams, Steering Committees, and the client leadership.

Ensure all project artifacts are finalized and stored according to clients standards using O365 and SharePoint Online

Oversee QA, functional and technical testing, bug tracking, and enhancements using Azure DevOps.

Manage change management activities across departments, identifying blockers and ensuring milestones are met.

Work closely with the System Integrator to ensure contractual deliverables, timelines, and dependencies are met.

Facilitate issue resolution between the cleint, Oracle, and the System Integrator, escalating through CTOC as required.

Lead transition planning for operational support and maintenance for the teams.

Deliver a postupgrade cloudreadiness report outlining considerations for future modernization.

Requirements:

Bachelor s degree in Business, Information Technology, Computer Science, or related field.

At least 10 years of project management experience leading large, complex enterprise technology projects.

Proven experience coordinating cross functional technical and business teams across multiple departments.

Demonstrated ability to manage scope, schedule, risks, issues, decisions, and vendor performance within complex public-sector or utility environments.

Experience producing and maintaining project artifacts including charters, resource plans, RACI matrices, schedules, decision logs, and governance reports.

Strong communication, facilitation, executive reporting, and conflictresolution skills.

Preferred:

PMP or comparable project management certification.

Experience with Oracle CCB or similar utility billing or customerinformation systems.

Ideally 3 years of experience implementing CCB application

Experience collaborating with System Integrators and managing technical upgrade projects in utility or municipal environments.

Familiarity with Azure DevOps, O365 collaboration tools, SharePoint Online.