Why This Role Stands Out
As a Team Lead at Carglass, you'll gain valuable leadership experience while ensuring top-notch automotive glass services, making a tangible impact on customer satisfaction and vehicle safety. This role is ideal for skilled automotive technicians with a passion for leading teams and driving operational excellence within a reputable company. Seize this opportunity to advance your career and contribute to a leading brand in the automotive industry.
Quick Overview
Job Description
Teamleitung (m/w/d) Service Monteure | Rosenheim, Germany | On-site
We are hiring for a leading expert in vehicle glass repair and replacement in Germany, renowned for exceptional dedication to quality and customer satisfaction. With a vast network of service centers and mobile units, we are committed to safety and reliability in all our operations.
The Role
- Lead a team of service technicians in vehicle glass repair and replacement, including ADAS calibration.
- Assume the role of "Operations Manager (HWK)" responsible for technical operations, adherence to quality standards, and daily task planning.
- Provide excellent customer service from order intake to vehicle handover, offering expert advice.
- Manage invoicing, customer payments, and manage incoming service orders.
- Ensure quality assurance measures are implemented, conduct inventory, and maintain audit-relevant standards.
What You'll Need
- Completed vocational training in a craft trade, ideally with several years of experience as a master automotive technician, mechatronic technician, automotive mechanic, or bodywork specialist.
- Willingness to complete the relevant examination for operations management or already possess the "Betriebsleiter (HWK)" qualification.
- A valid Class B driver's license, with good German language proficiency and PC skills.
- Strong customer and service orientation, coupled with excellent communication skills.
- Ability to work independently and collaboratively within a team, fostering trust and respect.
What's On Offer
- Competitive starting salary for qualified automotive technicians, with additional allowances for operational leadership and responsibilities.
- Attractive annual bonuses, including holiday and Christmas pay.
- Generous annual leave entitlement, with options for special leave and sabbatical programs.
- Comprehensive benefits package including vehicle leasing options, pension contributions, and health insurance subsidies.
Apply via Haystack today!
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