Technology

Network Engineer

Idexcel Inc.Raleigh, NC🇺🇸United StatesPosted 12 Sept 2026

Why This Role Stands Out

This on-site Network Engineer role at Idexcel Inc. offers a fantastic opportunity to deepen your expertise in WAN technologies and vendor management, honing your troubleshooting and circuit lifecycle management skills. If you're a proactive and organized individual with 3-7 years of experience ready to take ownership and drive impactful network solutions, this position is an excellent next step in your career journey.

Quick Overview

Seniority

Mid Senior

Work mode

On Site

Location

Raleigh, NC, United States

Posted

4 days ago

Job Description

Job Title: Network Engineer

Location: Raleigh, NC / Onsite
Duration: 12+ Months

• Troubleshoot and resolve network availability and outages specifically WAN related
• Work Service Now trouble tickets and drive to closure.
• Work with the vendors to ensure that tickets are resolved and closed in a timely manner.
• Administer multiple network service requests to vendors providing network services using advanced Telecom Expense Management software.
• Execute the circuit implementation & disconnect lifecycle of assigned orders related to new installs, migrations, and disconnects and coordinate new upgrades and enhancements.
• Support and work with Vendors on the day-to-day activities of the WAN escalations
• Proficient with MS Office Suite, especially Excel and managing emails.
• Work independently with minimal guidance, demonstrating strong ownership and initiative.
• Demonstrate strong organizational, communication and documentation skills.
• Demonstrate strong customer service experience.
• Maintain and improve runbooks, SOPs; share insights and lessons learned with the team.

An Associate employee is responsible for assisting more senior positions and/or performing functional duties under the oversight of more senior positions.

Required Qualifications

• o A minimum of 3-7 years’ relevant experience.
o A degree from an accredited College/University in the applicable field of services is preferred. four additional years of relevant experience in lieu of a college degree is required. If the individual's degree is not in the applicable field then four additional years of related experience is required.• 3+ years of applicable network experience and support to include SD-WAN, data circuits, network troubleshooting
• 2+ years of experience troubleshooting router, switch and modem connections and setup.

Preferred Qualifications

• Experience with Telecom Expense Management software.
• Experience working with Cisco and Fortinet.

About IDEXCEL, INC

Idexcel is an IT services organization, with a mission to bring great people and great organizations together. Our diverse client base represents a wide range of industries, including technology, telecom, insurance, healthcare, manufacturing, banking & financial services, food & commodities trading and federal organizations. Our teams of experienced recruiters directly work with client companies seeking exceptional people to help with their business initiatives.

Idexcel, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law.