Human Resources Generalist- Bilingual English-Spanish

About Public Storage
Since opening our first self-storage facility in 1972,
Public Storage has grown to become the largest owner and operator of self-storage facilities in the world. S. and Europe, and more than 170 million net rentable square feet of real estate, we're also one of the largest landlords. And, our employees have also voted us as having
Best Career Growth
, ranked us in the
Top 5% for Work Culture
, and in the
Top 10% for Diversity and Inclusion
. Our common and preferred stocks trade on the New York Stock Exchange.

Public Storage is the nation’s leading self-storage provider, recognized for its iconic orange doors and commitment to delivering simple, reliable solutions to millions of customers across the country. We are expanding our creative team to enhance our consistent and engaging visual brand presence. The Human Resource Coordinator provides essential administrative and process support to the People/HR function.

This role serves as a first point of contact for general employee and manager questions, ensures timely and accurate handling of personnel-related documentation and processes, and escalates more complex matters to the appropriate HR Business Partner or HR leader. This role partners with managers to provide guidance on HR policies and processes, performance management and state specific compliance. The ideal candidate is a service-oriented HR professional with strong judgment, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Serve as the initial point of contact for general personnel and HR-related questions. Identify and appropriately escalate complex, sensitive, or non-routine matters to an HR Manager, HR Director, or other appropriate resource. Support the HR Manager and HR Director with administrative needs and execution of people-related priorities. Maintain awareness of standard HR processes and identify opportunities to improve consistency, clarity, and service delivery.

Employee Relations
Serve as a point of contact for workplace concerns, interpersonal conflicts, complaints, attendance issues, and policy questions. Guide managers on performance concerns, attendance, conduct, difficult conversations, documentation, corrective action, and employee communications.

Experience supporting Human Resources, People Operations, or employee-relations processes.
~ Demonstrated customer-service mindset and ability to respond professionally to a variety of questions.
~ Proficiency with Microsoft Office applications and the ability to learn HR systems and processes.
~ Associate’s or bachelor’s degree in Human Resources, Business Administration, or a related field. Working knowledge of federal and state employment laws and HR best practices
Familiarity with HR information systems, document management, and case or ticket tracking tools.

Customer focus and responsiveness
Public Storage teammates are expected to work in the office five days each week with the option to take up to three flexible remote days per month. Public Storage is an equal opportunity employer and embraces diversity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We do not provide training plans or support for F-1 OPT, STEM OPT extensions, or future visa sponsorship.**