It Specialist Mid with Security Clearance

Job #: 3042628 Apex Systems is currently hiring for an IT Specialist Mid role with one of our DoD/ Government clients. This will be a ‘long term contract’ opportunity. You’ll work 5 days onsite each week in Pax River, MD.

Location: Pax River, MD
Onsite expectation: Fully Onsite
Clearance Level: Secret (Can hold up to TS)
Contract Rate: $38.38/hr. (BASE) + $5.09/hr. (SCA Rate) = $43.47/hr. (SET RATE) Qualified candidates will have the following experience and skills:

• Ability to Obtain and Maintain a Secret Clearance (Can hold TS) | • Security+ CE • Tier 2 desktop support, helpdesk for 2-3+ years, break fix experience, customer service experience/great communication

Day to Day Responsibilities: • Work on complex technical IT assignments

• Install desktops, portable computers, peripherals, and software products for networked, classified and unclassified, and standalone environments
• Detect, diagnose, research solutions, and resolve desktop and portable computer software and hardware failures
• Provide users with information, guidance, and instruction on use of desktop and portable computer hardware and software
• Analyze and assess customer service requests and provide prompt technical solutions
• Conduct IT audits as assigned, in compliance with policies governing the administration, utilization, and acquisition of desktop and portable computer products
• Prepare progress/status reports and submit to team leads as required
• Utilize trouble-ticketing software for opening/updating/closing tickets in a timely and appropriate manner
• Identify and document areas for process improvements
• Contact and effectively communicate with users by telephone, electronic communications, or in person
• Prepare equipment for reuse or surplus of property actions
• Provide technical support for customers assigned to remote locations as required
• Perform software and hardware upgrades and installations involving multiple computers, printers, multi-printers, and peripherals
• Coordinate the disassembly and reinstallation of IT equipment in support of office relocations and new buildings/locations
• Performs IT support duties and related problem solving using desktop IT skills, demonstrating IT desktop experience, good judgement, and initiative
• Contributes to and leads others with complex problem solving
• Typical duties include installing, maintaining, and administering desktop computer systems and associated peripherals including printers, monitors, switchboxes, business application software, and various operating systems
• Works with government personnel and others, leads other contractors to complete IT tasks and projects as necessary PLEASE NOTE: Candidates must be able to obtain and/or maintain a Department of Defense Secret security clearance as a condition and continuation of employment* If you are interested, please apply here or email an updated copy of your resume to Annie Wade at Apex Systems Military & Veteran Programs

At Apex Systems, we are proud to support those who serve. Our commitment to the military community is reflected in our robust veteran hiring initiatives, military-friendly workplace policies, and nationally recognized programs. We value the leadership, discipline, and mission-first mindset that military professionals bring to our team. Join us in continuing your mission. Why Apex is a Top Choice for Veterans and Military Talent:

• Military-Friendly Employer: Recognized as a Military Friendly® Employer for multiple consecutive years.
• Transition Programs: DoD Skill Bridge program with multiple pathway options.
• Veteran Hiring Commitment: We actively partner with multiple veteran and military organizations that specialize in IT upskilling and certification training, helping service members and veterans transition into high-demand tech careers
• Apex Military Network: Internal employee resource group supporting veterans, Guard/Reserve members, and their families. Apex Benefits Overview

Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide. EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or 844-463-6178. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.