Assistant Director of Volunteer Engagement

A humble college founded before Texas was a state, Baylor now stands as one of the premier institutions of higher education in the world. Baylor has continued to invest in research and doctoral education, both solidifying and elevating its unique status as a preeminent Christian research university. Baylor is among 187 R1 institutions, just 52 of which are private universities.

Since 2011, Baylor has been named as one of the nation’s “Great Colleges to Work For”. Great Colleges to Work For® is one of the country’s largest and most respected workplace recognition programs. Each year, Great Colleges recognizes the colleges and universities that get top employee ratings regarding workplace practices and policies across 10 areas. This recognition is based on faculty and staff responses to a related annual survey. The survey, conducted by ModernThink, is a way for colleges and universities to gain a deeper understanding of how their employees experience and view various aspects of the institution. This continued recognition further affirms Baylor as a rewarding place to build a career.

What We are Looking For

The Assistant Director of Volunteer Engagement supports the university’s volunteer ecosystem by coordinating programs, partnerships, and processes that foster meaningful volunteer involvement. This role assists the Director of Volunteer Engagement with recruitment, onboarding, training, stewardship, and recognition efforts to ensure volunteers are engaged and aligned with the university’s mission. The Assistant Director works collaboratively, as directed, with campus partners, alumni engagement teams, and volunteer leaders to deliver a high-quality and consistent volunteer experience.

A bachelor's degree and three years of relevant experience are required.

A valid US Driver License with a clear driving record of at least two years is required.

Must be able to travel outside of the state of Texas.

Applicants must be authorized to work full-time in the United States.

What You Will Do

• Support the development, implementation, and day-to-day coordination of volunteer engagement programs serving academic units, admissions, and affinity groups.
• Assist with volunteer recruitment, onboarding, and training logistics
• Provide ongoing support and communication to active volunteers to encourage retention
• Ensure consistent delivery of a mission-centered volunteer experience
• Help maintain program timelines, materials, and documentation
• Create goals and objectives to increase volunteer engagement
• Manage daily correspondence
• Plan and execute special events across campus to increase Volunteer Engagement
• Collaborate with campus partners and volunteer leaders to advance volunteer initiatives.
• Serve as a secondary liaison to assigned academic units and affinity groups
• Support faculty, staff, and volunteer leaders with engagement best practices
• Assist in organizing meetings, communications, and leadership transitions
• Provide leadership and contribute with special projects
• Contribute to outreach and recognition efforts that strengthen volunteer relationships.
• Assist in promoting volunteer opportunities through various communication channels
• Support creation and dissemination of impact stories and engagement messaging
• Support Volunteer Engagement opportunities through the formation of creative content.
• Help implement volunteer recognition and stewardship initiatives
• Maintain accurate records and support reporting efforts to measure success and inform strategy.
• Enter and manage volunteer data in partnership with Advancement Services, tracking participation, engagement, and outcomes
• Assist in preparing reports aligned with alumni engagement metrics (e.g., CASE standards)
• Ensure adherence to data standards and best practices
• Enhance the efficiency and scalability of volunteer engagement operations.
• Supervise daily operations of assigned department
• Assist with identifying and improving volunteer processes and workflows
• Support development of training materials, templates, and resources
• Contribute to cross-functional projects within Advancement
• Ensure regulatory compliance with policies and procedures
• Perform all other duties as assigned to support Baylor’s mission
• Ability to comply with University policies
• Maintain regular and punctual attendance

What You Can Expect

As part of the Baylor family, eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, generous time off, tuition remission, and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your family’s wellbeing and allows you to be a part of the life of a vibrant and active college campus.  To learn more, go to Baylor Benefits & Advantages.

Explore & Engage

Learn more about Baylor and our strategic vision, Baylor in Deeds.  Also, explore our great hometown of Waco and the many opportunities to engage locally.  If you are new to Central Texas, This is Waco!