Quick Overview
Seniority
Mid Senior
Employment type
Full Time
Work mode
On Site
Location
Newcastle, New South Wales, Australia
Job Description
Atturra is seeking an enthusiastic Service Desk Analyst in Newcastle to provide initial technical support to end-users and clients. You will handle Level 1/2 incidents, document solutions, and escalate where needed, with on-site support for client engagements as required.
As the first contact for technical assistance, you will deliver timely resolutions, maintain a high level of customer service, and contribute to knowledge base content. Collaboration with vendors and teams is essential.
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