Quick overview
Job description
What you'll bring
You are a delivery leader who manages complex enterprise programs and engages credibly with executive stakeholders. You operate at the program level, partnering with a Project Manager who owns the execution detail.
- Experience leading large, complex customer-facing programs in an enterprise environment
- Ability to engage fluently with customer and partner executive stakeholders
- Proven track record overseeing multiple internal delivery teams toward shared outcomes
- Strong delivery governance, risk management, and scope control skills
- A background in utilities or a regulated, infrastructure-focused sector is an advantage
- Degree not required for this role.
We also look for people who think strategically, understand the business, and can bring others along with them — combining influencing skills and emotional intelligence with the ability to work through complex problems confidently.
In addition to the skills and experience specific to this role, all positions at SAP require candidates who are comfortable using AI tools — including agentic AI — in their day-to-day work, from crafting effective inputs and automating routine tasks, to evaluating AI-generated outputs for quality and driving adoption of AI practices within their teams.
What you'll build
As a Delivery Executive, you will take accountability for executive-level customer engagement and the overall health of complex SAP programs in the utilities sector.
- Lead strategic oversight of large, multi-workstream customer programs from initiation through close
- Serve as SAP's primary point of contact for customer and partner leadership throughout the engagement lifecycle
- Partner with a dedicated Project Manager to align execution with program strategy and customer expectations
- Oversee multiple internal delivery groups, driving alignment, accountability, and consistent outcomes
- Manage program-level risks, escalations, and governance requirements
- Represent SAP's delivery capability in executive-level customer conversations and business reviews
Where you belong
You will join the Services NA Utilities team — a group of Delivery Executives driving successful outcomes for SAP's utility customers across North America. This is a growth role, created as the team restructured to give Delivery Executives space to focus on executive engagement and program leadership. You will work alongside a dedicated Project Manager and collaborate with internal delivery groups and partner organisations.
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All your information will be kept confidential according to EEO guidelines.
About SAP
With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Compensation Range Transparency
SAP believes pay transparency is essential to fostering an honest, supportive, and inclusive culture and is an important part of our commitment to pay equity. The salary range for this position is included in the job posting. The actual compensation offered to the successful candidate will fall within that range and will depend on factors such as education, skills, experience, location, and scope of the role, as determined through the selection process. Where applicable, SAP may also provide variable incentive opportunities and additional benefits, subject to the terms of the relevant plans and policies. Any variable incentive amount is target-based, with actual payouts dependent on company and individual performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.