Finance

Credit Management

EXLNoida🇮🇳India

Quick overview

SeniorityMid Senior

Work modeHybrid

LocationNoida, India

ERPReconciliationSAP

Should have an experience of managing a team of 25-30 members be able to coach them continuously to achieve business goal
Able to help team in resolving their queries as an when needed
To ensure complete operations management for end-to-end order to cash processes, including collections, dispute handling & billing / invoicing, reconciliation, payment processing and refunds managements etc.
Is required to possess deep knowledge of the all the activities, workflow, expectations of all end clients
To ensure timely and accurate delivery of daily, monthly and periodic processing of client requirements
Should establish systems and processes to ensure highest quality levels of performance is achieved on a day-to day basis.
To handle any escalation w.r.t. any operational issue.
To ensure proper documentation of workflow of all activities related to all the clients.

Profound knowledge of complete OTC process in insurance process
Good accounting skills
Good knowledge of Billing and cash apps
AR management ERP systems understanding
Good decision making skill
Committed to achieving specific objectives and takes ownership for accomplishing them.
Effectively balances quality, customer service and productivity standards
Ability to prioritize & multi-task
Exhibits meticulous attention to detail
Excellent problem solving & analytical skills
Act as liaison between team members and management & bring issues/concerns to management

B.Com or B.Com Hons graduate
Minimum 5 years of experience in Manager role in OTC and overall 10 years of experience in Insurance industries
Must have worked on any of the ERP AR modules, preferably SAP/ CODA/Genius
Must have 5 years of client management experience
Must have an experience of setting up a new process