Senior Client Manager

Senior Client Manager | Greenwood Village, CO, United States | Hybrid

This employer is a globally recognized leader in professional services, dedicated to helping organizations build supportive and empowering workplaces. They are known for fostering a culture of curiosity, collaboration, and innovation, where employees are encouraged to grow and contribute to shaping the future of work.

The Role

• Lead the client service cycle and ensure a seamless renewal process.
• Prepare and deliver presentations for both fully-insured and self-funded accounts.
• Support annual enrollment meetings and develop communication strategies.
• Identify opportunities for growth and share insights with the sales team.
• Foster innovation by generating new ideas and improving processes.

What You'll Need

• Strong ability to build and maintain relationships with clients, team members, and vendors.
• Skills to explain complex issues clearly, whether in person, over the phone, or in writing.
• Proactive approach to managing multiple tasks and meeting deadlines.
• Commitment to ethical behavior and upholding company values.
• Willingness to learn, grow, and mentor others.
• Bachelor's degree with 5+ years client service and/or claims management experience OR High School degree/GED with 10+ years client service and/or claims management experience.
• 1+ years supervisory experience.
• Life & Health licensing required.

What's On Offer

• Comprehensive compensation and benefits package starting from day one.
• Medical, dental, and vision plans.
• 401(K) and Roth options.
• Opportunities for professional development, training programs, and educational reimbursement.
• Flexible work hours and a focus on employee wellbeing through programs like Gallagher Thrive.

Apply via Haystack today!