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Service Alarm Technician

Securitas TechnologyAtlanta, GA🇺🇸United States

Why this role stands out

You'll play a vital role in ensuring the optimal performance of security systems for a world-leading provider, developing valuable technical expertise with each client interaction. This on-site position is ideal for a detail-oriented technician who thrives on problem-solving and contributing to a safer environment for businesses. Apply now to join a reputable global team and advance your career in the security solutions industry.

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeOn Site
LocationAtlanta, GA, United States

Job description

Service Alarm Technician | Atlanta, GA, United States | On-site

This employer is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. With a significant global presence and a commitment to client experience, they leverage their people, knowledge, and technology to deliver an unparalleled ecosystem of health, safety, and security solutions. They are recognized as a leading systems integrator and alarm monitoring company, dedicated to serving clients with solutions that protect their people, customers, and assets.

The Role

  • Respond to trouble tickets to ensure application uptime and system performance.
  • Diagnose and resolve application and system issues individually and as part of a team.
  • Execute preventative maintenance tasks to maximize application availability and identify system faults.
  • Perform routine configuration changes, including user permissions and application settings.
  • Document all system modifications through a digital change control tracking system.
  • Conduct pre-deployment end-to-end testing of all upgrades and major modifications.

What You'll Need

  • High School diploma or equivalent required.
  • Experience installing and troubleshooting low voltage equipment.
  • Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
  • Experience with commercial fire alarm systems is highly preferred (Bosch, Silent Knight).
  • Working knowledge of network communications and IP addressing.
  • Strong written and verbal communication skills.
  • Excellent problem-solving and analytical skills, with strong time management abilities.

What's On Offer

  • Paid company training and educational assistance.
  • Comprehensive benefits package including Medical, Dental, Vision, and Life Insurance.
  • 401K with a 60% match up to 6% of salary.
  • Company vehicle, laptop, and cell phone provided.
  • Exceptional growth and career advancement opportunities.

Apply via Haystack today!

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