Service Alarm Technician

Service Alarm Technician | Atlanta, GA, United States | On-site This employer is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. With a significant global presence and a commitment to client experience, they leverage their people, knowledge, and technology to deliver an unparalleled ecosystem of health, safety, and security solutions. They are recognized as a leading systems integrator and alarm monitoring company, dedicated to serving clients with solutions that protect their people, customers, and assets. The Role • Respond to trouble tickets to ensure application uptime and system performance. • Diagnose and resolve application and system issues individually and as part of a team. • Execute preventative maintenance tasks to maximize application availability and identify system faults. • Perform routine configuration changes, including user permissions and application settings. • Document all system modifications through a digital change control tracking system. • Conduct pre-deployment end-to-end testing of all upgrades and major modifications. What You'll Need • High School diploma or equivalent required. • Experience installing and troubleshooting low voltage equipment. • Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms. • Experience with commercial fire alarm systems is highly preferred (Bosch, Silent Knight). • Working knowledge of network communications and IP addressing. • Strong written and verbal communication skills. • Excellent problem-solving and analytical skills, with strong time management abilities. What's On Offer • Paid company training and educational assistance. • Comprehensive benefits package including Medical, Dental, Vision, and Life Insurance. • 401K with a 60% match up to 6% of salary. • Company vehicle, laptop, and cell phone provided. • Exceptional growth and career advancement opportunities. Apply via Haystack today!