Why this role stands out
You'll play a vital role in ensuring the optimal performance of security systems for a world-leading provider, developing valuable technical expertise with each client interaction. This on-site position is ideal for a detail-oriented technician who thrives on problem-solving and contributing to a safer environment for businesses. Apply now to join a reputable global team and advance your career in the security solutions industry.
Quick overview
Job description
Service Alarm Technician | Atlanta, GA, United States | On-site
This employer is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. With a significant global presence and a commitment to client experience, they leverage their people, knowledge, and technology to deliver an unparalleled ecosystem of health, safety, and security solutions. They are recognized as a leading systems integrator and alarm monitoring company, dedicated to serving clients with solutions that protect their people, customers, and assets.
The Role
- Respond to trouble tickets to ensure application uptime and system performance.
- Diagnose and resolve application and system issues individually and as part of a team.
- Execute preventative maintenance tasks to maximize application availability and identify system faults.
- Perform routine configuration changes, including user permissions and application settings.
- Document all system modifications through a digital change control tracking system.
- Conduct pre-deployment end-to-end testing of all upgrades and major modifications.
What You'll Need
- High School diploma or equivalent required.
- Experience installing and troubleshooting low voltage equipment.
- Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
- Experience with commercial fire alarm systems is highly preferred (Bosch, Silent Knight).
- Working knowledge of network communications and IP addressing.
- Strong written and verbal communication skills.
- Excellent problem-solving and analytical skills, with strong time management abilities.
What's On Offer
- Paid company training and educational assistance.
- Comprehensive benefits package including Medical, Dental, Vision, and Life Insurance.
- 401K with a 60% match up to 6% of salary.
- Company vehicle, laptop, and cell phone provided.
- Exceptional growth and career advancement opportunities.
Apply via Haystack today!
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