OCM Lead

RESPONSIBILITIES:
Kforce has a client in Waltham, MA that is seeking an OCM Lead.

Responsibilities:
* Develop and execute a tailored OCM strategy aligned to the Waltham Digital program objectives, phased rollout plan, and go-live milestones
* Assess change impacts and organizational readiness across all digital solution rollouts, including ELN, Lab Data Hub, Sample Inventories, LARA, and PlaNN
* Create and maintain actionable OCM deliverables: stakeholder maps, communication plans, training strategies, adoption metrics, and readiness assessments
* Support the transition from fragmented, manual workflows to integrated, automated scientific workflows - helping scientists shift effort from data administration to target discovery
* Partner with RDP Lead and a team of Sr. Scientific Business Analysts Digital Leads (GR and TD), scientists, lab managers, and program leadership to build sponsorship and drive adoption across all user groups
* Engage with key LoB representatives (Peptide Synthesis, Generic Biology, Rare Diseases, and In-Vivo research teams) as new use cases are continuously onboarded
* Facilitate workshops, focus groups, and feedback sessions with lab scientists and scientific support staff
* Support change agent networks and site champions within the Waltham facility
* Navigate organizational complexity
* Design and deliver clear, role-based communication materials that articulate the "why, what, and how" of transitioning to integrated digital lab tools - including ELN, Lab Data Hub, Sample Inventory, LARA, and PlaNN
* Ensure ongoing reinforcement and adoption support post go-live, including for use cases onboarded continuously

Collaborate with training teams to develop scientist-facing, role-based training for each solution go-live:
* ELN experiment documentation and template workflows
* Instrument data ingestion and Lab Data Hub usage
* Request and reservation workflows in PlaNN (Wrike)

REQUIREMENTS:
* Bachelor's or Master's degree in Business, Organizational Development, Psychology, Communication, or related field
* 5+ years of OCM experience, ideally within large-scale IT or digital transformation programs
* Experience working in or with regulated research, pharma, or life sciences environments strongly preferred
* Familiarity with laboratory environments, scientific workflows (e.g., experiment design, sample management, in-vivo studies), and the challenges of digitizing lab operations is a significant advantage
* Experience supporting SaaS platform rollouts and multi-system integrations in complex organizations
* Strong knowledge of change management methodologies (Prosci ADKAR, Kotter, etc.)
* Ability to translate complex technical digital solutions into scientist-friendly language and adoption strategies
* Excellent facilitation, communication, and presentation skills - comfortable engaging both scientists and senior program stakeholders
* Analytical mindset with experience tracking adoption and readiness metrics
* Ability to operate in a fast-paced, use-case-driven delivery model where scope evolves continuously based on prioritized research use cases

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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