Programmer Analyst (Ellucian Banner ERP)

Serve as the lead resource to design, develop, code, test, debug, and document major software applications using programming languages (e.g. Java, JavaScript, TypeScript, Python, SQL), integration tools (APIs), and middleware (e.g. Message Queueing, Event Streaming, API Gateways), leveraging relevant experience, and knowledge of industry best practices, regulations, and requirements.

Collaborate with business users, technical resources, and other stakeholders to gather and analyze requirements for new software applications and enhancements to existing systems

Lead code reviews, unit testing, integration testing, and system testing to ensure high-quality software solutions. Promote the use of automation

Provide technical support and assistance to end-users, including troubleshooting software issues, answering questions, and providing training as needed

Develop and maintain workflows, data, and data integration solutions to support business processes and reporting needs, within a DevOps framework.

Troubleshoot and resolve technical issues, performance problems, and software defects

Ensure timely resolution of support tickets within Service Level Agreements (SLAs) and engage with vendor support as needed to resolve escalated issues

Stay current with emerging technologies, industry trends, and best practices in information technology, and share with the team.

•Provide technical guidance, code review leadership, and mentoring to Programmer Analyst staff, serving as a technical lead on integration and platform projects assigned.

Participate in or organize team activities. Represent the college and the Information Technology team in all interactions.

Expert experience as a software developer or programmer analyst, with proficiency in programming languages (e.g. Java, JavaScript, TypeScript, C#, Perl, Python, SQL, HTML)

Experience with Ellucian Banner ERP or similar enterprise resource planning systems and Integration Platform as a Service (iPaaS) solutions.

Hands-on experience building and supporting integrations on the Ellucian Ethos integration platform or similar middleware

Knowledge of relational databases and related solutions, cloud technologies, APIs, and programming

Strong analytical and problem-solving skills, with the ability to understand complex business requirements and translate them into technical solutions

Experience with development methodologies such as Agile, Scrum, or Waterfall

Excellent communication skills, with the ability to effectively communicate technical concepts to non-technical stakeholders

Ability to work independently and collaboratively in a fast-paced environment, managing multiple tasks and priorities effectively

Bachelor’s degree in Computer Science, Information Technology, or related field

4 years of relevant experience

Knowledge of SaaS (Software as a Service) solutions and cloud-based technologies in the higher education sector

Certification or training in relevant technologies and tools, including Ellucian Banner and related products

Proficiency in using and managing reporting tools and solutions

Robust experience working with APIs (Application Programming Interfaces) for data integration and interoperability

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.