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CADD Support Consultant

Serenity Info Tech, Inc.Atlanta, GA🇺🇸United StatesPosted 3 Sept 2026

Why This Role Stands Out

Elevate your CADD expertise with Serenity Info Tech, Inc. by providing crucial support and implementation for Bentley software, fostering significant professional growth. This hybrid role in Atlanta is perfect for experienced CADD professionals eager to enhance their skills and contribute to impactful engineering projects. Don't miss this opportunity to join a dynamic team and advance your career.

Quick Overview

Seniority
Mid Senior
Work mode
On Site
Location
Atlanta, GA, United States
Posted
1 week ago
PythonServiceNow

Job Description

Title: CADD Support Consultant

Location: Atlanta, GA [Hybrid] {Local}

Duration: 12 Months

The Office if Design & Policy Support s seeking to hire a CADD Support Consultant to assist in the support and implementation of CADD software and workspaces within the Department and assist Department personnel in the development, testing, and implementation of CADD software; primarily Bentley OpenRoads Designer and Bentley OpenBridge Modeler with some need to support legacy workspaces for Bentley InRoads and Microstation SS2, CAiCE, and Bentley MicroStation. 
 
Local candidates only. Work Schedule: 3 days in/week currently. work from home schedule TBD during or post interview. 

Job Responsibilities
• Provide day-to-day user support: 
o Troubleshooting user issues submitted via ServiceNow ticketing system
o Software installation as needed for users
o Assist with external user workspace installation
 
Assist in maintaining the Department’s Engineering Software standards and documentation: Determining best way to use the Bentley software to achieve design or plan preparation goals or the best way to use the GDOT workspace to achieves these goals.  The main development here would be the documentation of best practices (like how-to’s or workflows).
 
Develop/conduct CADD software/workspace user training sessions: Experience is preferred but not required.  The candidate will be expected to help develop and put on training as needed.
 
• Investigate new and emerging CADD technology and make recommendations to Department personnel and management for implementation: 
 
• Document/revise existing and new business processes to meet new/revised CADD software requirements 
 
• Develop CADD software best practices 
 
• Investigate new and emerging CADD technology and make recommendations to Department personnel and management for implementation
 
Qualifications: 
 
o 2-4 years documenting/revising existing and new business processes to meet new/revised CADD software requirements 
o combined experience with the above duties. 
o 2-4 years’ experience Department personnel in the development, testing, and implementation of CADD software. 
o 2-4 years’ experience working with CADD software (i.e.; Bentley OpenRoads Designer and Bentley OpenBridge Bentley InRoads and Microstation SS2, CAiCE, and Bentley MicroStation) 
o Public sector and/or Transportation experience is strongly preferred.
o Transportation engineering background is a huge plus.
o Some knowledge of Visual Basic is preferred. Python is strongly preferred. 
 
Required / Desired Skills:
Documenting/revising existing and new business processes to meet new/revised CADD software requirements
Required
2
Years
Experience with supporting the development, testing, and implementation of CADD software.
Required
2
Years
Experience working with CADD software (i.e.; Bentley OpenRoads Designer and Bentley OpenBridge Bentley InRoads and Microstation SS2, CAiC
Required
2
Years
Some knowledge of Visual Basic is preferred. Python is strongly preferred.
Required
3
Years

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