Teamleitung (m/w/d) Service Monteure

Teamleitung (m/w/d) Service Monteure | Buchholz, Germany | On-site We are seeking a motivated Service Technician Team Lead for a leading automotive glass repair and replacement company renowned for its advanced technology and customer-centric approach. This is an excellent opportunity to guide a team and ensure exceptional service delivery in a dynamic environment. The Role • Lead and mentor a team of service technicians, ensuring high performance and adherence to quality standards. • Oversee daily operations, including scheduling, job allocation, and resource management. • Provide technical guidance and support to technicians, particularly on complex repairs. • Drive customer satisfaction by ensuring efficient and effective service delivery. • Monitor and coach team members on sales of value-added products and services. • Ensure compliance with company policies, procedures, and safety regulations. What You'll Need • Proven experience in automotive glass repair or a related technical field. • Strong leadership and team management skills. • Excellent customer service and communication abilities. • Proficiency in technical diagnostics and repair techniques. • Ability to motivate and develop a team towards achieving performance targets. • Understanding of key performance indicators (KPIs) and business objectives. What's On Offer • Opportunity to lead and develop a skilled technical team. • Competitive working environment with a focus on innovation. • Continuous training and professional development opportunities. • A role contributing to a well-respected brand in the automotive service industry. Apply via Haystack today!