Quick overview
Job description
Our client, a leading company in the travel and hospitality technology industry, is looking to hire a Supply Tech – Data Operations Analyst for a 12-month contract opportunity in Remote.
Pay Rate Range: $61/hour to $71/hour on W-2, depending on experience.
Responsibilities:
Own lead and account data quality across sourcing, deduplication, enrichment, qualification, and routing.
Maintain and improve Salesforce CRM data integrity, including account structures, data mapping, and record cleanup.
Identify and resolve duplicate, incomplete, inaccurate, or misrouted lead and account records.
Use SQL to validate datasets, investigate anomalies, reconcile information, and troubleshoot data-quality issues.
Perform data audits and validation using Excel and Google Sheets.
Establish and refine lead qualification criteria, routing rules, and operational SLAs.
Partner with Sales, GTM, and Acquisition teams to resolve data-related escalations.
Identify root causes of recurring data issues and implement scalable process improvements.
Evaluate third-party data sources and enrichment tools to improve lead and account data quality.
Explore AI tools to streamline data QA, enrichment, anomaly detection, and workflow automation.
Requirements:
5–6+ years of experience in Data Operations, GTM Operations, CRM Operations, Sales Operations, or a related field.
Hands-on experience with Salesforce or comparable CRM platforms, preferably Salesforce.
Intermediate SQL skills, including querying, joins, data validation, and anomaly investigation.
Strong proficiency in Microsoft Excel and Google Sheets.
Experience with CRM data management, data quality, deduplication, and data reconciliation.
Understanding of lead management, qualification, enrichment, and routing processes.
Experience working with multiple data sources and investigating data discrepancies.
Strong analytical, problem-solving, and root-cause analysis skills.
Ability to partner directly with Sales/GTM stakeholders and improve operational workflows.
Python, AI-assisted automation, and third-party data enrichment experience are a plus.
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