Lead Valet

Pay Rate: $19.50/hr.

The pay listed is the salary range for this position. An offer will vary based on the applicant's education, experience, skills, abilities, geographic location, and alignment with market data.

• Supervise and coordinate all valet activities and personnel during assigned shifts.
• Lead by example in proactively greeting and assisting all guests in a friendly and professional manner.
• Monitor and manage traffic flow in valet lanes and hospital entrances to ensure safety and efficiency.
• Maintain a congestion-free front driveway by directing traffic, preventing illegal parking, and ensuring prompt vehicle storage.
• Train, mentor, and support valet team members to uphold service standards.
• Authorize breaks, manage shift transitions, and ensure adequate staffing during peak hours.
• Predict and communicate traffic flow patterns and proactively address potential issues.
• Organize vehicle key distribution and manage the “next car parked” system.
• Handle guest inquiries regarding valet and self-parking options, hospital services, and directions.
• Assist with employee and transport van drop-offs/pick-ups and direct deliveries appropriately.
• Accurately manage tip pool distribution and valet payment processing.
• Prepare and reconcile daily cash reports, including cash, checks, coupons, vouchers, and complimentary parking.
• Monitor and replenish currency and coin supplies as needed.
• Operate, park, and retrieve vehicles safely, adhering to all traffic laws and facility policies.

• Strong leadership and decision-making abilities with attention to detail.
• Ability to manage traffic flow and valet operations efficiently.
• Excellent interpersonal and customer service skills.
• Proficiency in handling cash and balancing financial reports.
• Ability to resolve issues and respond to guest and employee inquiries effectively.
• Maintain confidentiality and professionalism at all times.
• Ability to operate both standard and automatic transmission vehicles.

• High school diploma or equivalent.
• Minimum 18 years of age with a valid driver’s license.
• Ability to communicate clearly and effectively in English.
• Must meet health requirements (e.g., TB test, Hepatitis screen, Rubella).
• Capable of lifting/pushing/pulling up to 50 lbs and standing for extended periods.
• Comfortable working in varying weather conditions.