Quick overview
Job description
Location: Bristol (Hybrid)
In this position, you’ll be based in the Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.
We give you a world of potential
At Computershare, we're committed to creating better outcomes for our clients, employees and the wider communities we serve. As our Travel Manager, you'll take ownership of a global travel programme, driving improvements in traveller experience, supplier performance, sustainability and cost effectiveness across the organisation.
This is a high-profile role within our Global Procurement Centre of Excellence, giving you the autonomy to shape strategy, lead key initiatives and build strong partnerships with stakeholders across the business. You'll join a supportive and collaborative team where you'll be empowered to make decisions, challenge the status quo and continuously improve how we operate.
This role is based in our Bristol, UK office: Computershare - Google Maps
A role you will love
As Travel Manager, you'll be responsible for the day-to-day management and strategic development of Computershare's global travel programme. Acting as the organisation's travel subject matter expert, you'll oversee our Travel Management Company relationship, booking and expense technology platforms, and supplier programmes, ensuring they deliver an excellent service to employees worldwide.
You'll lead key initiatives, including supplier reviews, contract management and programme enhancements, helping to shape how travel is managed across the organisation. This role offers significant autonomy and visibility, giving you the opportunity to influence senior stakeholders, drive improvements and deliver a seamless travel experience for employees globally.
Key responsibilities include:
- Managing the relationship, performance and governance of our Travel Management Company (TMC), FCM Travel, ensuring service levels are delivered and challenging performance where required
- Overseeing travel technology platforms, including Concur and online booking tools
- Managing hotel programmes, preferred travel suppliers and associated contracts
- Producing travel, spend and sustainability reporting, including carbon emissions data
- Driving policy compliance and global travel initiatives
- Partnering with global functional teams to deliver travel programme improvements
Working closely with senior stakeholders, executive assistants, internal teams and external partners, you'll act as a key point of contact for travel-related matters across the organisation. You'll help drive continuous improvement across the travel programme, resolve complex travel challenges and ensure employees receive a seamless travel experience while supporting our sustainability objectives.
What will you bring to the role?
We're looking for an experienced corporate travel professional with strong commercial awareness, excellent stakeholder management skills and a passion for delivering high-quality travel services.
You'll have a solid understanding of corporate travel operations and be comfortable managing supplier relationships, challenging service providers where needed and balancing business objectives with traveller needs. You'll also be confident working independently, managing multiple priorities and building strong relationships across a global organisation.
You'll bring:
- Experience managing corporate travel programmes and supplier relationships within a global organisation
- Strong knowledge of Travel Management Companies and the wider travel industry
- Experience using travel booking and expense management platforms, ideally Concur
- Knowledge of hotel programme management, supplier negotiations and contract governance
- Experience producing and analysing travel, spend and sustainability reports
- Strong problem-solving, communication and relationship-building skills
- The ability to manage sensitive and time-critical travel issues with professionalism and urgency
- Experience working with senior stakeholders and cross-functional teams
Desirable experience includes:
- Financial services or other regulated industry experience
- Experience delivering global travel programme implementations or transformations
- Knowledge of travel sustainability initiatives and carbon emissions reporting
This is an exciting opportunity to take ownership of a significant global programme and drive meaningful change across the business. You'll have the autonomy to influence strategy, lead key initiatives and make decisions that directly impact the employee experience. Joining a supportive and collaborative Centre of Excellence team, you'll be empowered to drive change, take ownership of key decisions and continuously improve how we operate.
Rewards designed for you
Flexible work to help you find the best balance between work and lifestyle
Health and wellbeing rewards that can be tailored to support you and your family
Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.
Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub
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