Quick overview
Job description
Sales Specialist (Trades Customer Focus) | Wiesbaden, Germany | Hybrid
This employer is a well-established retail organization, fostering a collaborative "ALLES MACHBAR" (Anything is Possible) spirit to help customers achieve their projects. They are seeking a motivated individual to drive growth within their trades customer segment.
The Role
- Identify and acquire new commercial trade customers within the market.
- Nurture and expand relationships with existing trade clients, such as artisans and caretakers.
- Increase sales through the "heyOBI Profi" app and ensure exceptional customer service, both in-store and via mobile communication.
- Manage product availability in-store and process reservations and pick-ups efficiently.
- Analyze customer purchasing activity and sales performance data to derive actionable insights.
- Collaborate closely with the wider team to ensure a seamless and comprehensive customer experience.
What You'll Need
- Proven sales experience, ideally with a background in customer acquisition and relationship management.
- Enthusiasm for the home improvement retail sector.
- A proactive and outgoing approach to engaging with potential customers.
- Strong communication and negotiation skills.
- A genuine passion for customer service and a customer-centric mindset.
- Experience within retail, hospitality, or the service industry is advantageous.
What's On Offer
- Competitive compensation package, including holiday and Christmas bonuses.
- Generous annual leave entitlement, with the possibility of additional weeks.
- Employee discount on purchases.
- Performance-related bonuses based on store sales targets.
- Extensive training and development opportunities, including access to a dedicated academy.
Apply via Haystack today!
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