Cyber Security Analyst

Abouttheclient

Our client is a collective of companies, including a licensed telecommunications carrier providing network and data centre services across Australia and Internationally, and a Managed Service Provider (MSP) and Manage Security Service Provider (MSSP) specialising in IT solutions for mid-market corporate clients and government entities.

Our vision is to empower all organisations, regardless of size, with access to fit-for-purpose, secure IT and telecommunications solutions that support the achievement of their own strategic objectives.

JobSummary:

TheCyberSecurityAnalystistaskedwithcontinuouslymonitoringandtriagingsecurityeventsandalertsfromSIEMandothersecuritytoolsacrossdiverseclientenvironments.Thisrolerequirespromptlyinvestigatingandrespondingtosecurityincidents,providinginitialanalysisandimplementingcontainmentactionstoensurerapidresolution.Furthermore,theanalystwillmaintainandtuneexistingplatformswhilecontributingtothedevelopmentofrobustdetectionandresponseplaybooksandwillcollaboratewithbothclientsandinternalteamstodeliverexpertsecurityanalysisandactionablerecommendations.Theanalystwillalsoiterateonhistoricalprocessessuchastheintroductionofnewtoolingincluding,butnotlimitedtoAI,forusewithinthesecurityoperationscentre.

Responsibilities:

• Respond to and triage alerts quickly to reduce Mean Time to Respond (MTTR).
• Monitor customer environments proactively to improve detection speed and client confidence.
• Tune and build alerting rules to minimize false positives and enhance accuracy.
• Create clear documentation and playbooks to accelerate response workflows.
• Engage with customers and manage escalations to improve satisfaction and trust.
• Automate repetitive alert handling to increase efficiency and reduce manual effort.
• Implement AI/ML solutions to lower Mean Time to Detect (MTTD) and MTTR.
• Continuously refine detection and automation models to achieve reliable outcomes.

Essential

• Stronganalyticalandproblem-solvingskills
• Excellentcommunicationskills,withtheabilitytoconveytechnicalconceptstobothtechnicalandnon-technicalstakeholders
• Knowledgeofthreatactorbehaviour,tradecraftandtheattacklifecycle
• Abroadunderstandingofprinciplesinnetworking,infrastructure,andoperatingsystems
• Highlyorganised,proactive,andabletoprioritiseandmulti-taskunderpressure.

Desirable

• Proficiencyindesigningandimplementingautomation,analyticalmodels,andworkingwithgenerativeAIorlargelanguagemodels
• Appliedscriptingknowledgeinalanguagesuchaspython,bash,PowerShelletc.

WorkHealth&SafetyResponsibiities

Allemployeesarerequiredto:

• Obtainapolicecheckpriortoemployment
• Beeligibleforaminimumbaselinesecurityclearance
• Abidebyallcompanypoliciesandprocedures
• Reportanyinjuries,hazardsorincidentstoyourselforothers
• Maintainasafeworkplaceforyourselfandcolleagues

InformationSecurity

OurclientoperatesunderanISO27001compliantInformationSecurityManagementSystem.Assuch,youwillberesponsibleforadheringtoallapplicablepoliciesprocessesandprocedures.YouarealsoresponsibleforreportinganypotentialsecurityincidentsorsecurityimprovementstotheInformationSecurityOfficer.

AdditionalInformation: DirectReports

• Nil

KeyRelationships

• SOCTeam,GRCTeam,MITTeam(s)