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TH
Consultant | Temporary Full-Time | Strategy Management Office
Quick overview
SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationMississauga, Canada
Stakeholder ManagementMicrosoft ExcelMicrosoft OfficeMicrosoft PowerPointContinuous Improvement
Job description
Here’s what you will get to do:
- Support delivery of a portfolio of middle and back-office transformation initiatives, including work planning, issue/risk tracking, coordination of interested parties, and deliverable management.
- Conduct analysis (quantitative and qualitative) to understand current-state processes, pain points, demand/capacity, and improvement opportunities; synthesize insights into clear recommendations.
- Contribute to transformation roadmaps and initiative charters, including scope, milestones, dependencies, and measures of success.
- Support benefits realization by developing value hypotheses, collecting baseline data, tracking leading and lagging indicators, and preparing regular progress updates.
- Support change management and adoption activities (e.g., stakeholder mapping, communications, training and readiness support) to help embed new ways of working.
- Prepare high-quality materials for leaders and governance forums (briefing notes, decision documents, presentations) and support meeting design/facilitation as required.
- Help build and continuously improve standard tools, templates, and methods that reduce rework and accelerate delivery across transformation initiatives.
- Build effective working relationships with enabling services partners =to support practical, scalable solutions.
Qualifications:
- Undergraduate degree in Business, Health Administration, Engineering, Public Policy, or a related discipline.
- Master’s degree (e.g., MBA, MHA, MPH) considered an asset.
- 3–5 years of experience in business transformation, continuous improvement, project delivery, operational excellence, management consulting, or a related role within healthcare or a complex public-sector environment.
- Demonstrated ability to support cross-functional initiatives, work in matrixed environments, and manage multiple priorities with competing timelines.
- Strong analytical, problem-solving, and synthesis skills, including comfort working with data to support insights, benefits tracking, and decision-making.
- Excellent written and verbal communication skills, including the ability to prepare concise, executive-ready materials.
- Strong stakeholder engagement, facilitation, and collaboration skills; able to influence without direct authority.
- Proficiency in Excel, PowerPoint, and Microsoft 365 tools; experience with process mapping, improvement methods, and/or change management approaches is an asset.
- This position is a hybrid work model with a mix of work from home and on-site work (and/or work at off-site partner locations).
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