Forward Deployed Engineer

Mandatory Skills:

• The Forward Deployed Engineer is a business-facing, hands-on product and engineering role.

• The FDE works directly with healthcare marketing stakeholders to understand operational needs, shape practical solutions and create working evidence quickly.

• The role combines healthcare marketing knowledge, product and solution design, agentic engineering and enterprise technology leadership.

• The FDE partners with architecture, data, Adobe, security and delivery teams to move validated prototypes toward safe, scalable production use.

Primary Responsibilities:

• Healthcare Marketing Partnership Work directly with marketing and marketing-operations stakeholders to understand goals, current workflows, delays and decision points.

• Apply healthcare payer, member and consumer context to campaign, audience, journey, offer, content and measurement decisions.

• Account for privacy, consent, communication preferences, contact policies, approvals and human accountability.

• Product & Solution Design Convert ambiguous business needs into a clear user problem, measurable outcome, constraints and priorities.

• Design the customer journey, process, roles, handoffs, decisions, system touchpoints and feedback loop together.

• Compare native platform capability, deterministic automation, agentic components and custom services using value, risk, cost and scale.

• Build thin working prototypes, test with users and recommend whether to scale, change or stop.

• Agentic Solution Engineering Use ChatGPT or Claude effectively for discovery, analysis, design, coding, debugging, testing and correction - not only content generation.

• Build working agentic solutions using an API or SDK, structured outputs and at least one tool or enterprise interface.