Residential House Manager (Group Homes)

The dream of Hopewell Center began in the early 1950's when a group of parents sought services for their children and founded Peter Pan Preschool. The group incorporated in 1966 and officially adopted the name Hopewell Center in May 1983.

As a private, not-for-profit agency, Hopewell has experienced rapid growth in services, personnel, and persons served. While originally focusing exclusively on persons with disabilities, Hopewell has expanded its services to families with infants and toddlers that are 'at-risk' due to developmental or socio-economic factors.

Hopewell now has an array of facility and community-based opportunities, including family services, children's services, employment services, and residential services. Today, nearly 200 caring professionals provide person-centered services to over 450 individuals a year.

The Residential House Manager comprises the following summary of job duties, requirements, and responsibilities.

Responsibilities

• Communicates expectations and responsibilities to residential supervisors and reports to QIDP when corrective instruction is necessary.
• Reviews and monitors program data collection, enters new programs into data books, and reconciles data at end of month; maintains appropriate records.
• Oversees and monitors resident finances, ensures accuracy of all financial records and accounts; maintains appropriate documentation.
• Performs duties of Residential Supervisor, providing direct care to residents, as needed.
• Attends staff meeting, providing input and ideas for the purpose of program improvement, staff development, and communication.
• Oversees the maintenance of assigned group home and Center vehicles, performs periodic checks of facility and equipment, assures compliance with established regulations, and reports repairs as needed.
• Plans and prepares monthly activity calendar for homes.
• Maintains communication with family and friends of residents, discusses and addresses needs of residents, as necessary.
• Attends quarterly and annual meetings with residents, reviews Individual Program Plans and provides assistance in addressing future goals and objectives.
• Assures all needed supplies are purchased and always available as needed to operate home efficiently.
• Plans and prepares monthly schedule of emergency drills and ensures completion.
• Complete prescribed training as required which includes certification, medication administration, crisis intervention, incident reporting.
• Completes monthly Active Treatment reviews and provides feedback to QIDP
• Participates in a rotating on-call schedule to provide leadership and support during urgent or emergency situations.
• Operates a motor vehicle to transport residents to various destinations as needed or directed.
• Performs related duties as assigned, assuring the best interest of both the agency and the residents' welfare.

• Knowledge of proper methods to train developmentally disabled individuals with ability to oversee the daily living activities of residents.
• Knowledge of medications and their possible side effects with ability to properly administer and accurately document their use. Ability to successfully complete training and/or certification in passing of medication.
• Knowledge of and ability to make practical application of crisis intervention techniques.
• Knowledge of local, state, and federal regulations governing the operations of group homes for developmentally disabled individuals.
• Knowledge of Individual Program Plans (IPPs), with ability to comprehend, interpret, and implement plans according to established goals and objectives.
• Knowledge of basic bookkeeping with ability to review all resident accounts and financial records.
• Knowledge of standard English grammar, spelling, and punctuation, with ability to maintain and review records of resident activities.
• Knowledge of and ability to review and monitor program data collection, enter new programs into data books, and reconcile data.
• Knowledge and ability to perform basic computer skills, including use of appropriate software and web-based services, ability to communicate via e-mail and use basic programs.
• Assists the QIDP to direct the operations of assigned personnel, including making work assignments, onboarding, and ongoing training.
• Ability to satisfactorily complete all necessary in-service training, and ability to obtain CPR and basic first aid and medication administration certification.
• Ability to follow all personnel policies and rules of the organization.
• Ability to maintain confidentiality.
• Ability to effectively communicate with co-workers and residents, with ability to provide assistance to residents to promote their independence.
• Ability to practice sound judgment in a variety of situations, including, but not limited to: emergencies, client care, confidentiality, and staff accountability.
• Ability to respond to emergency situations and share on-call responsibilities with team members on a rotation basis.
• Ability to respond and be responsive to unexpected scheduling and general house needs. This may include covering shifts and delegating tasks when necessary.
• Ability to communicate thoroughly in various settings with a variety of constituents. This includes Hopewell staff and supervisors, clients, guardians, and team members.
• Incumbent must possess a high school diploma or equivalent.
• Possession of a valid Driver's License and a demonstrated safe driving record.
• Ability to communicate thoroughly in various settings with a variety of constituents. This includes Hopewell staff and supervisors, clients, guardians, and team members.