Quick Overview
Job Description
Requirements
2+ years of fitness sales experience and/or retail sales experience. Confident in generating personal sales and training Sales Reps in sales. Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email; Spanish a big bonus. Ability to excel in a fast changing, diverse environment. Ability to recognize areas of improvement and make changes using good judgment. An affinity and passion for fitness. Solid writing and grammar skills.
Highly organized, proficient in data management, ability to prioritize and meet deadlines. Professional, punctual, reliable and neat. Strong attention to detail. Trustworthy and ability to handle confidential information. Ability to work harmoniously with co-workers, clients and the general public. Proficiency with computers and Studio software.
Duties
Lead Generation & management
Strategically engage in marketing efforts to generate leads for the studio
Following the sales process in order to convert Leads to Members
Membership Relations
Build rapport and lasting relationships with all members
Retain existing members and engage with them in a way that generates referrals
Handle all member concerns with a solutions-focused attitude in a timely manner
Train new Front Desk Team Members
Manage Front Desk schedule
Supervise Front Desk Team Performance and Drive Results
Financial Performance
Collaborate with Studio Owner to set monthly, weekly, and daily targets
Conduct pre-planning on a monthly/quarterly basis to ensure financial targets are met
Operations
Maintain cleanliness and organization of the Studio
Ensure all technology is working and submit trouble tickets when necessary
Compensation & Benefits:
This position offers a competitive base and bonuses; based on experience & performance.
Commission paid on sales
Opportunity to bonus based on performance
Complimentary Classes at Studio
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