Role Responsibilities

Engage with business leaders to understand how strategies and data-driven changes can improve efficiencies and add value.
Work with data sets to define use cases aimed at improving products, processes, and/or services.
Drive the business agenda throughout the solution delivery process.

Collaborate with the Business Relationship Manager (BRM), business stakeholders, and IT Product Owners / Managers to develop comprehensive business requirements for product or system changes.

Skills & Competencies

Functional Skills: Ability to analyze data and trends to develop actionable recommendations that solve business problems.
Core Competencies: Problem Solving, Detail Oriented, Cross-Functional Collaboration, Customer Service, Process Improvement, Communication.
Technological Proficiency: Understanding of systems, software, and technological concepts; familiarity with data analysis tools and data modeling methodologies.

Career Level & Role Profile (Specialist Stream)

Nature of Work: An individual contributor specializing in a professional discipline, responsible for delivering and managing assigned projects from design to implementation while adhering to policies.
Autonomy: Seasoned individual contributor working independently under limited supervision to determine and develop approaches to solutions.
Organizational Impact: Responsible for entire projects or processes within the job area, contributing to workgroup objectives by building relationships and consensus.
Innovation & Complexity: Solves difficult problems requiring cross-disciplinary understanding; provides in-depth analysis and recommends process, system, or product performance improvements.
Communication & Influence: Communicates with senior internal/external customers and vendors to exchange information, report statuses, share ideas, and influence decision-making.
Leadership & Talent Management: Provides guidance, coaching, and training to colleagues or lower-level professionals; delegates and reviews work product on assigned projects.

Required Knowledge & Experience

Requires 4+ years of relevant experience with a High School Diploma or equivalent OR an Advanced Degree with a minimum of 2 years of relevant experience.

Domain Expertise: Advanced knowledge of the job area combining both breadth and depth, typically obtained through advanced education and hands-on experience.
Project Management: Practical knowledge of project management principles.

Business Analyst

Quick Overview