MS365 Administrator

Job#: 3053110
Job Description:
MS365 Administrator
Location: Austin, Texas (Partial Remote)
Role Overview
The Microsoft 365 Administrator is responsible for mid-to-senior level administration, governance, automation, and support of the organization's Microsoft 365 environment. This candidate ensures Microsoft 365 services remain secure, reliable, well-governed, and aligned with business requirements. Additionally, this role works within the office to demonstrate effective use or prepare for changes as they occur. Key areas of focus include Microsoft SharePoint Online, Purview, Power Automate, Power Apps, identity administration, and Microsoft 365 operational support. This role will also serve as backup-level support for Intune and Azure-based services as needed.
Key Responsibilities

• Serve as the technical owner and escalation resource for Microsoft 365 governance, compliance, collaboration, automation, and Power Platform services.
• Administer Microsoft Purview capabilities, including retention labels, sensitivity labels, data loss prevention, audit support, eDiscovery support, and information protection governance.
• Design and maintain sensitivity and retention labeling strategies for SharePoint Online, OneDrive, Teams, Exchange Online, and Microsoft 365 Groups, paying attention to data protection in the context of AI.
• Develop and support SharePoint Online automation for document management, approvals, site provisioning, lists, libraries, metadata, and operational workflows.
• Administer and govern Power Automate and Power Apps, including environments, connectors, DLP policies, permissions, maker support, lifecycle practices, and Microsoft 365 integrations.
• Manage Microsoft 365 tenant settings, users, groups, licenses, roles, permissions, privileged access, and delegated administration using least-privilege principles.
• Support Microsoft Entra ID administration, including MFA, Conditional Access, authentication methods, enterprise applications, external collaboration, and identity governance.
• Provide secondary support for Intune and Azure services, including endpoint administration assistance, Azure VM support, networking components, storage resources, RBAC assignments, and restoration of VMs, disks, or snapshots.
• Create automation, reporting, documentation, and runbooks using PowerShell, Microsoft Graph, Power Automate, and approved management tools.
• Monitor and communicate pending technical and feature updates within the M365 ecosystem.
• Provide oversight and periodic testing of SharePoint backup and recovery.
• Perform other duties as assigned.

Required Qualifications
Education: Bachelor's degree in business, Computer Science, or a related field; or a minimum of six (6) years of related work experience.
Experience: A minimum of five (5) years of progressive Microsoft 365 administration experience is required, in addition to the degree or work experience requirements stated above. Demonstrated experience in service delivery and change management related to SharePoint Online is also necessary.
Technical Skills: Advanced experience with Microsoft Purview, sensitivity labels, retention labels, SharePoint Online, OneDrive, Teams, Exchange Online, Microsoft Entra ID, Defender, and Microsoft 365 admin centers. Experience administering or governing Power Automate and Power Apps. Strong knowledge of identity and access management, including privileged roles, RBAC, MFA, and Conditional Access. Working knowledge of Intune for backup support and experience with Azure computing, storage, and networking. Strong PowerShell scripting, Microsoft 365 troubleshooting, automation, and reporting skills are required. Demonstrated experience in Azure administration is necessary.
Preferred Qualifications

• Microsoft 365 Certified: Administrator Expert, Microsoft Certified: Power Platform Administrator Associate, Microsoft Certified: Identity and Access Administrator Associate, Microsoft Certified: Azure Administrator Associate, or related certification.
• Experience with SharePoint automation, Power Platform adoption, Microsoft Purview governance, tenant migrations, Teams governance, or Microsoft 365 modernization initiatives.

Job Competencies

• Strong communication skills to work with both technical and non-technical stakeholders.
• High attention to detail and data accuracy.
• Self-motivated and proactive, capable of independently identifying needs in a small organization.
• Strong security, compliance, and risk-management judgment.
• Demonstrated ability to use automation, scripting, and reporting to improve operational efficiency.
• Customer-service-oriented approach to supporting employees.
• Strong analytical troubleshooting and prioritization skills.
• Comfortable balancing strategic decision-making with hands-on implementation.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
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