Senior Infrastructure Business Operations Analyst

LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

Team Infrastructure Business Engineering (IBE) – Procurement Operations

Elevator Pitch Infrastructure Business Engineering (IBE) Procurement Operations enables LinkedIn’s global Engineering Infrastructure through efficient, compliant, and scalable procurement processes. The team manages end-to-end procurement operations, supplier and spend processes, systems integration, and operational insights across infrastructure portfolios. We are continuously evolving our processes and leveraging automation and AI to improve efficiency, strengthen controls, and support LinkedIn’s growing infrastructure needs.

Impact The team ensures reliable and efficient procurement operations for LinkedIn’s global data center and Engineering Infrastructure requirements. By driving effective purchase requisition and purchase order processing, spend visibility, compliance, and supplier coordination, we help maintain operational continuity and financial governance. The team also leads process improvements, system migrations, reporting, and automation initiatives to reduce manual effort, improve data quality, and implement scalable procurement solutions. Backfilling this role is important to maintain business continuity, manage increasing operational complexity, and deliver ongoing transformation initiatives without compromising service quality.

Exciting Work and Problems to Solve

• Procurement transformation: Streamline end-to-end procurement workflows across Coupa, ZIP, Sentry, and other enterprise systems.

• Commodity Management and DC Supply Chain Support: Align procurement strategies, supplier engagement, and purchasing support with data center supply chain requirements and infrastructure priorities.

• AI and automation: Partner with Engineering and technology teams to define business requirements, validate automation logic, test solutions, and improve workflows using AI-enabled capabilities.

• Operational excellence: Reduce manual interventions, resolve recurring issues, and improve turnaround times.

• Systems integration and data quality: Improve workflow consistency, data accuracy, reporting, and integration across procurement platforms.

• Compliance and governance: Strengthen procurement controls, spend visibility, and adherence to established business processes.

• Scalable global operations: Develop sustainable processes that support evolving Engineering Infrastructure needs.

Responsibilities

• Intake Management: Manage procurement requests, validate intake details, prioritize requests, and ensure adherence to procurement policies and SLAs.

• PR Creation: Create accurate purchase requisitions (PRs) in procurement systems, ensuring correct financial coding, supporting documentation, and approval workflows.

• PO Follow-up: Track PO creation and approvals, proactively resolve bottlenecks, and ensure timely PO issuance.

• Delivery Follow-up: Monitor supplier deliveries and service milestones, coordinate with stakeholders, and address delays or fulfillment issues.

• Invoice Approvals: Validate invoices against POs, contracts, and delivery confirmations; coordinate approvals and resolve invoice discrepancies.

• Contract Commitment Management: Track contractual commitments, renewal timelines, and spend obligations to ensure accurate records and timely action.

• Reporting & Insights: Maintain operational dashboards, track SLAs and KPIs, and provide insights into procurement performance and bottlenecks.

• Process Enhancements & Continuous Learning: Identify process improvement and automation opportunities, leverage AI tools where applicable, and build procurement, systems, and analytical skills.

Basic Qualifications

• 3+ years of experience executing end-to-end procurement operations, including PR/PO creation, invoice processing, and three-way match in enterprise tools.

• 2+ years of experience using Coupa, SAP, Oracle, or equivalent ERP/procurement platforms for requisitioning, approvals, and supplier management.

• 2+ years of experience coordinating supplier onboarding and contract compliance within established sourcing processes.

• 2+ years of experience with budget tracking, spend analysis, accruals, and financial reconciliations in a corporate environment.

• Experience in Microsoft Excel (e.g., Pivot Tables, VLOOKUP/INDEX-MATCH) and experience building reports in Power BI.

• 1+ year of experience identifying operational process defects and implementing corrective actions or automations to improve cycle times.

• 1+ year of experience maintaining audit-ready documentation and applying procurement policies, approval workflows, and financial controls.

• 1+ year of experience managing concurrent operational requests and meeting SLA commitments.

Preferred Qualifications

• 1+ year of experience leveraging AI tools or copilots to automate repetitive procurement tasks (e.g., invoice validation, request routing).

• Experience with APIs, workflow automation, or basic scripting to support procurement system integrations.

• Experience improving data quality and reporting through standardization, reconciliation, or automation within procurement platforms.

• Experience with ZIP, Sentry, or similar intake, approval, and control systems for procurement.

• Experience supporting data center supply chain or commodity management operations.

Suggested Skills

• Procurement operations

• Coupa/SAP/Oracle

• Power BI and Excel

• Supplier onboarding & compliance

• Data quality and systems integration

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