Hybrid Virtual Bilingual Clinical Educator

Inizio Engage has a long-standing partnership with a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses.

The Hybrid Virtual Clinical Educator (VCE) is responsible for providing remote (web-based, telephone call) disease state and product education and training to assigned patients and care partners across the nation for a specific product within the respiratory therapeutic area. This position requires fluency in both English and Spanish, including the ability to effectively communicate clinical and educational information verbally and in writing in both languages.

The VCE also supports the design and development of TA educational resources, including disease state and product information, patient, care partner, community advocate, and consumer education materials and programming. The Clinical Educator demonstrates expert knowledge of TA disease states, treatment guidelines, product, supportive care, adverse event management, and the competitive landscape.

That’s why we offer a rewards experience designed to help you thrive personally, professionally, and financially:

Comprehensive benefits including medical, dental, and vision coverage; disability and life insurance; Company-paid holidays so you can rest, recharge, and focus on what matters most
Continuous growth opportunities through learning, leadership development, and career advancement support
Provide remote (web-based, telephone) education and training to assigned patients prescribed client product and have opted into the clinical educator program
Provide education, training, and support to English- and Spanish-speaking patients, caregivers, and care partners in a culturally appropriate and professional manner.

Virtual Clinical Educator may be required to conduct in-person education, if business permits. Clinical Educator identifies, supports, and communicates unique educational opportunities for related product and shares intelligence with leadership. Clinical Educator contributes clinical insights in support of the development of both short and long- term enhancement of program offerings.

Enrolling patients/caregiver into educational seminars or providing resources to assist them with finding local community resources or centers of care for their specialty or primary care disease
To maintain excellent quality and superior customer service while adhering to program talking points or scripts and leverage live video conferencing software on the web/client specific websites as applicable
To only use approved materials provided by Inizio Engage or by the client, without changing, copying or distributing the materials
To attend and complete all training courses and related competency assessments that Inizio Engage requires, to an appropriate standard and within a specified timeframe
Develop and strengthen relationships with key customers
Some overnight travel may be required

Current Registered Nurse US healthcare professional license required
Fluency in English and Spanish (written and verbal) required. Ability to communicate complex clinical and healthcare information effectively in both languages. Minimum of 3 or more years of successful combined clinical experience and/or pharmaceutical sales, clinical educator, or medical affairs experience (primary care, specialty care, institutional; background in TA, Respiratory, Rheumatology, Immunology or Specialty focus preferred.

Experience working in a remote setting handling patient interactions
Ability to travel in the US including overnight travel
Excellent interpersonal skills with pleasant telephone manner and articulate phone voice
Competency with Call Center Telephone Technology
The final compensation offered to a successful candidate will be determined by factors such as experience, skills, internal equity, and business needs.

Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people, and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.

We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them.

Equal Opportunity & Inclusion

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.

Inizio Engage is committed to providing reasonable accommodations in accordance with applicable law.

Inizio Engage complies with applicable fair chance hiring laws and will consider qualified applicants regardless of criminal history. Where permitted by applicable law, employment offers may be contingent upon the successful completion of a background check. Candidate Use of Artificial Intelligence in Interviews

As part of our commitment to a fair and equitable hiring process, candidates are expected to complete all interview activities without the use of artificial intelligence tools or external assistance unless such assistance is authorized in advance by Inizio Engage or otherwise required in accordance with applicable law. This includes, but is not limited to, using generative artificial intelligence platforms to produce, edit, or guide responses in real time. Candidates may be asked to confirm compliance with this policy. Any violation of this policy may result in disqualification from consideration of employment.