Operations Specialist / Marketing Analyst

Top skills:

• Exceptional relationship management and negotiation skills
• Strong event management and presentation skills to influence high-level audiences
• Must be fluent in Korean (language, reading/writing/speaking/typing) and English
• MS (PPT, Excel, Word), AI Platform (not mandatory but it will be good asset)

We are seeking an experienced Operation Specialist who has experiences in the area of marketing, hospitality, and office operation.

This lead's primary duties will consist of taking care of overall Onsite operation work for the Olympic program as well as looking after the care of Olympic Office operation.

Also there will be a lot of basic research and preparing reports about Olympic preparations of various stakeholders, about LA, and more as assigned. This role combines relationship managing, and programmatic management skills.

Key Responsibilities:

Ticket Operations:

• Daily communications with LA28's Ticketing Team & On Location Company with regard to ticket operations
• Tasks includes review of Ticket guide, Terms & Conditions, managing of purchase tickets, support payment process/invoicing, track and close out subsidiary inquires
• Will also manage CTP (Competition Ticket Portal) which is a system made by LA28 to manage tickets for Olympic Partners
• Managing the Ticket portals of LA28 & On Location
• Communications with Subidiaires answering their questions about ticketing, managing their costs, and hotel needs

Management of Olympic Office:

• Daily management of the office includes, taking care of monthly payments, management of equipment, purchasing/organiziing suppliers, and other administrative duties to ensure material needs are met
• Preparing adhoc reports/documents as instructed

Research: Monthly Olympic News, LA28 infrastructures:

• Prepare and share monthly news on LA28 matters including news from the IOC, LA28, USOPC and local partners. (in Korean+English) Fact finding about LA's restaurants, events, and places of interest

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field
• 3-5 years of experience in Sports marketing/Marketing industry (Marketing Group of Sports Team, Sports Marketing Agency, Sponsorship team within a company, etc.)
• Strong knowledge of Hospitality (Including hotel operations, ticket operation)
• Exceptional Management skills, communication, reporting (mid reporting) and escalating
• Familiarity with consumer behavior trends and strategies to enhance brand preference

Skills:

• Exceptional relationship management and negotiation skills
• Experience of working in hospitality (hotels, restaurats,e tc)
• Strong event management and presentation skills to influence high-level audiences
• Must be fluent in Korean (language, reading/writing/speaking) and English
• Strong proficiency in MS Office Suite (Excel, Word, PowerPoint), AI Platform (not mandatory but it will be good asset)

Key Attributes:

• Visionary thinker with the ability to execute complex strategies.
• Strong interpersonal skills and the ability to build long-lasting relationships
• High integrity, professionalism, and commitment to client success
• Adaptable and resourceful in a fast-paced, evolving environment