Senior AI Solutions Architect (Hybrid) for CX Excellence
Quick overview
Job description
Intercom is seeking an exceptional Solutions Architect to join our Customer Solutions Team. This role involves engaging with customers as a trusted advisor, defining value across the sales cycle, and partnering with Product, R&D, and Engineering to ensure customer needs shape our AI-powered solutions.
You will lead technical discovery, deliver compelling pre-sales experiences, and drive tailored POCs while collaborating across functions to advocate for the customer voice and improve our
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