Senior Citrix Infrastructure Engineer

Location: Burlington, MA
Duration: 6 Months
Experience Required: 10+ Years

Job Summary

We are seeking an experienced Senior Citrix Infrastructure Engineer to administer, maintain, and optimize enterprise Citrix environments. The ideal candidate will have strong hands-on expertise in Citrix Cloud (DaaS), Citrix ADC (NetScaler), Citrix Virtual Apps and Desktops (CVAD), and secure remote access solutions.

The candidate will be responsible for ensuring high availability, infrastructure security, optimal performance, and reliable application delivery while collaborating with infrastructure, network, security, and application teams.

Primary Skills

• Citrix Cloud (DaaS) Administration

• Citrix ADC (NetScaler) Administration

• Citrix Virtual Apps and Desktops (CVAD)

• Citrix Gateway and Secure Remote Access

• Citrix StoreFront and Delivery Controller Management

• Load Balancing, SSL Certificates, and Authentication Management

Secondary Skills

• Windows Server Administration

• Active Directory and Group Policy (GPO)

• PowerShell Scripting and Automation

• Performance Monitoring and Optimization

• Incident Management and Root Cause Analysis (RCA)

• Infrastructure Upgrades, Patching, and Migration

• Production Support and Troubleshooting

• ITIL-Based Service Management

Key Responsibilities

• Administer and support Citrix Cloud (DaaS) environments to ensure high availability, stability, and optimal performance.

• Manage Citrix ADC (NetScaler), including Gateway configuration, load balancing, SSL certificates, and authentication policies.

• Configure and maintain Citrix Virtual Apps and Desktops (CVAD), StoreFront, and Delivery Controllers.

• Monitor Citrix infrastructure and proactively identify performance bottlenecks, availability issues, and connectivity problems.

• Troubleshoot and resolve complex Citrix, NetScaler, application delivery, and end-user access issues.

• Manage user access, profile configurations, Active Directory integration, and Group Policy settings.

• Perform Citrix infrastructure upgrades, patching, migrations, and routine maintenance.

• Automate repetitive administrative tasks using PowerShell scripts and other operational tools.

• Conduct incident investigations, root cause analysis, and preventive action planning.

• Maintain technical documentation, operational procedures, and knowledge-transfer materials.

• Collaborate with infrastructure, network, security, and application teams to ensure secure and reliable service delivery.

• Follow enterprise security policies, operational standards, and ITIL-based incident and change management processes.

Required Qualifications

• 10+ years of relevant IT infrastructure or Citrix administration experience.

• Strong hands-on experience administering Citrix Cloud (DaaS).

• Proven experience with Citrix ADC (NetScaler), including load balancing, Gateway, SSL certificates, and authentication.

• Experience supporting Citrix Virtual Apps and Desktops (CVAD), StoreFront, and Delivery Controllers.

• Strong knowledge of Windows Server, Active Directory, and Group Policy.

• Experience with PowerShell scripting and administrative automation.

• Demonstrated ability to troubleshoot complex infrastructure and production issues.

• Strong communication, analytical, and problem-solving skills.