iGUIDE Customer Solutions Specialist - Hybrid & Growth

Planitar, part of REA Group, seeks a customer-focused Technical Support specialist to help customers navigate the iGUIDE hardware, capture and processing workflow, and Portal. You will resolve issues, assist onboarding and training, and contribute to shared knowledge with product and engineering teams to improve the platform while delivering calm, reliable support.

Based in Melbourne with hybrid work options, you'll partner with Solutions Engineers and Marketing to create helpful FAQs, guides,