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Full timeLogistics

Transport Customer Account Manager

WR LogisticsCity, Birmingham🇬🇧United Kingdom

Quick overview

Salary£30k - £35k/yr
SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationCity, Birmingham, United Kingdom
Microsoft Excel

Job description

Transport Customer Account Manager

Location: Aston, Birmingham - you will also spend 2 days in Tamworth
Salary: 30,000 - 35,000 per annum

Are you an experienced transport or logistics professional with a passion for customer service and building strong relationships?

We're looking for a Transport Customer Account Manager to join a busy, fast-paced transport operation in Aston. This is an excellent opportunity for a proactive, organised individual who can coordinate daily transport requirements, resolve operational challenges and deliver outstanding customer service.

The Role

  • Manage daily customer transport volumes, ensuring requirements are planned and communicated effectively.
  • Act as the main point of contact for customer queries, updates and service issues.
  • Liaise with transport operations and planning teams to resolve challenges and maintain service levels.
  • Monitor transport movements and proactively keep customers informed.
  • Build strong relationships with customers and internal stakeholders.
  • Maintain accurate records on transport management systems and produce reports using Microsoft Excel.
  • Work collaboratively with the wider team to ensure a smooth and efficient operation.

Experience in container logistics, maritime transport or transport planning would be advantageous.

Why Apply?

  • 35,000 annual salary
  • Opportunity to join a busy and dynamic transport operation.
  • A varied, customer-facing role where your organisational and relationship-building skills will make a real difference.

Ready for Your Next Move?

If you have transport or logistics experience and enjoy delivering excellent customer service, we'd love to hear from you. Apply today to take the next step in your career as a Transport Customer Account Manager.

WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities.

WR Logistics is acting as an Employment Agency in relation to this vacancy

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